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Initial Setup

3
  • Installing the Plugin
  • Map Engine Selection Guide
  • Changing your Map Engine

Map Engines

8
  • Creating a Google Maps API key
  • Protecting your Google Maps API key from unauthorized use – Setting up website restrictions (HTTP referrers)
  • Creating an Azure Maps subscription key
  • Creating a Stadia Maps API Key
  • Creating a MapTiler API Key
  • Creating a LocationIQ Access Token
  • Address Providers
  • Tile Servers & Tilesets

First-time users

3
  • Creating your first map
  • Creating your first marker
  • Displaying your Map on your WordPress site

Map Features

50
  • Map Features Overview
  • Accessibility and WCAG Compliance
  • Shortcodes
    • Shortcodes – Quick Start
    • Map Shortcode
    • Store Locator Shortcode
    • Category Filter Shortcode
    • Category Legends Shortcode
    • Infowindow Shortcode
    • Marker Listing Shortcode
    • Directions Shortcode
    • Using WP blocks
  • Markers
    • Editing a Marker
    • Marker Gallery
    • Fine-tuning a Marker’s position
    • Adding video to your Marker
    • Embedding iframes in your markers
    • Customizing your info Window
    • Info Window Styles
    • Using Custom marker Icons on your map
    • Sticky Markers
    • Adding Custom fields to your Marker
    • Marker Listing
    • Enabling distance features
  • Map Display
    • Setting your Map type
    • Using your map in a widget
    • Styling Wizard
    • Using GET variables to Control your Map
  • Filtering
    • Store Locator
    • Marker Filtering
    • Enabling the category Legend
    • Shape Filtering
  • Shapes
    • Shape Info Windows
    • Shape Library
    • Polyline & Polygon Line Styles
  • Performance & Analytics
    • Optimization
    • Map Insights
    • Marker Caching
  • Drawing Tools
    • Adding a Polygon
    • Adding a Polyline
    • Adding a Circle
    • Adding a Rectangle
    • Adding an image overlay
    • Adding a Point Label
    • Adding a Heatmap
  • Themes
    • Creating a Custom Map Theme – Google maps engine
    • Change your Map Theme – Theme Presets for OpenLayers & Leaflet
    • Edit your Map Theme – Theme Editor for OpenLayers & Leaflet
    • Using a custom image as a map tile
  • Directions
    • Enabling Directions
    • Enabling Directions with OpenRouteService

Integrations

8
  • Integrations Overview
  • WooCommerce – Checkout Map
  • WooCommerce – Product Location Editor
  • Translating the plugin with WPML
  • Post Type Locations
  • Advanced Custom Fields
    • Advanced custom fields
    • Enabling simple ACF Fields for display in the description field of the Info Windows of your ACF Map
    • Using Custom images as the marker icons for your ACF map markers

Importing and Exporting Data

5
  • Importing Files
  • Exporting Data and Settings
  • Bulk JPEG Import
  • Using KML and GeoRSS files
  • Improving Reliability of Scheduled Imports

Frequently Asked Questions

34
  • System Requirements
  • How to create an Administrator account for Support agents
  • GDPR
  • Licensing & Account
    • Why am I getting “Domain Limit Exceeded” for my License key
    • Purchase Model
    • Plugin Licenses
    • I am an NPO
    • I did not receive my invoice?
    • How can I upgrade my purchase of WP Go Maps
    • Where can I get a new download of the plugin
    • How do I update WP Go Maps?
  • Map Functionality
    • Map Tilt Controls
    • Marker Render Mode
    • Finding Custom Marker Icons
    • Why did my suggestions stop working?
    • How do I change scroll/pan behaviour on a mobile device
    • How do I dynamically set the search area in the Store locator
    • How do I Start the map in Street View
    • How to Create a Marker Cluster (Group)
    • How to use real time tracking
    • Marker Ratings
    • Why aren’t my ACF, WooCommerce or Post Locations Markers showing on my map?
  • Technical
    • How to add Support agents to your Google API Project
    • How do I change the WP Go Maps Plugin Language
    • How do I restrict Autocomplete to a Specific Country
    • Using WP Go Maps with Elementor
    • How can I disable externally hosted Google fonts so that I can be GDPR compliant?
    • WP Go Maps and Webcraftic Clearfy
    • I have a Customization Request
  • User Generated Content
    • How to allow visitors to create markers
    • Separating the VGM form from the Map
  • Integrations
    • WP Rocket – Map Won’t Load
    • Real Cookie Banner – Map Won’t Load
  • Hosting
    • One.com – Markers not loading

Troubleshooting

12
  • Autocomplete Disabled
  • Use my location is not working
  • I’m Getting a Maps Multiple API Error
  • I’m Getting a “jQuery not found” Error
  • My Map is Not Showing On My Website
  • Markers Are Not Showing on My Map on the Front-end
  • API Not Activated Map Error
  • This page can’t load Google Maps correctly
  • This API project is not authorized to use this API
  • Geocode failed (Request denied) error
  • My import is not working – Geocode failed (Missing address, lat and lng) (Rows: 2, 3, 4, 5, 6, 7, 8….)
  • This folder does not exist, please create it.

Customization

9
  • Customization Guides
  • Markers & Info Windows
    • Dynamic Marker Creation
    • Open Marker by Title (URL)
    • Open Marker by Marker Field (URL)
    • Updating Panel Info Window Dynamically
  • Maps
    • Map Manipulation
    • Refresh Map in Realtime
  • Database
    • Creating a Marker (PHP)
    • Edit & Remove Marker (PHP)

Developers

91
  • Basic Changelog
  • Pro Changelog
  • Gold Changelog
  • VGM Changelog
  • Templates
    • Template Overrides
  • Hooks
    • Filters
      • Basic
        • wpgooglemaps_filter_map_div_output
        • wpgmza_admin_persistent_notices_dynamic_titles
        • wpgmza_admin_persistent_notices_dynamic_messages
        • wpgmza_admin_persistent_notice
        • wpgmza_admin_ui_menu_current_action
        • wpgmza_create_{$class}
        • wpgmza_gdpr_notice
        • wpgmza_gdpr_settings_tab_content
        • wpgmza_plugin_get_default_settings
        • wpgmza_google_maps_api_params
        • wpgmza_internal_engine_build_version_plugins
        • wpgmza_internal_engine_build_version_flags
        • wpgmza_internal_engine_build_version
        • wpgmza_xml_cache_generated
        • wpgmza_fetch_integrated_markers
        • wpgmza_plugin_get_localized_data
        • wpgmza_settings_danger_zone_truncate_tables
        • wpgmza-get-library-dependencies
        • wpgmza_global_settings_tabs
        • wpgmza_global_settings_tab_content
        • wpgmza_global_settings_save_redux
        • wpgmza_map_shortcode_get_default_attributes
        • wpgmza_shortcode_map_options
        • wpgmza_map_shortcode_get_html_attributes
        • wpgmza_shortcode_map_components
        • wpgmza_shortcode_map_container_before
        • wpgmza_shortcode_map_container_inside
        • wpgmza_shortcode_map_container_after
        • wpgmza_sl_shortcode_get_default_attributes
        • wpgmza_standalone_component_classlist
        • wpgmza_standalone_component_wrap_attributes
        • wpgmza_store_locator_radii_options
        • wpgmza_localized_strings
        • wpgmza_system_info_compile_items
        • wpgmza-map-editor-navigation-{$dataGroup}
        • wpgmza-map-editor-settings-{$dataGroup}
        • wpgmza-map-editor-settings-blocks
        • wpgmza-map-editor-sidebar-blocks
        • wpgmza_styling_settings_save
    • Actions
      • Basic
        • wpgmza_admin_notice_process_background_action
        • wpgooglemaps_hook_user_js_after_core
        • wpgooglemaps_basic_hook_user_js_after_core
        • wpgooglemaps_hook_user_js_after_localize
        • wpgmza_admin_persistent_notices_create_defaults
        • wpgmza_admin_ui_menu_registered
        • wpgmza_admin_ui_menu_items_added
        • wpgmza_admin_ui_render_content_before
        • wpgmza_admin_ui_render_{$action}_before
        • wpgmza_admin_ui_render_{$action}_after
        • wpgmza_admin_ui_render_content_after
        • wpgmza_check_map_editor_backwards_compat
        • wpgmza_admin_ui_render_content_before
        • wpgmza_admin_ui_render_{$pageSlugged}_before
        • wpgmza_admin_ui_render_{$pageSlugged}_after
        • wpgmza_admin_ui_render_content_after
        • wpgmza_country_select_created
        • wpgmza_require_feature_classes
        • wpgmza_installer_page_created
        • wpgmza_installer_page_on_post
        • wpgmza_map_list_page_created
        • wpgmza_xml_cache_saved
        • wpgmza_page_dom_add_form_nonces
        • wpgmza_plugin_core_on_activate
        • wpgmza_plugin_core_on_deactivate
        • wpgmza_plugin_core_on_init
        • wpgmza_plugin_core_on_first_run
        • wpgmza_plugin_load_scripts
        • wpgmza_plugin_core_update_all_xml_files
        • wpgmza_settings_danger_zone_before_delete
        • wpgmza_settings_danger_zone_after_delete
        • wpgmza_register_rest_api_routes
        • wpgmza_rest_api_init
        • wpgmza_script_loader_enqueue_styles
        • wpgmza_enqueue_scripts
        • wpgmza_script_loader_enqueue_scripts
        • wpgmza_script_loader_localize_data_complete
        • wpgmza_script_loader_enqueue_custom_js
        • wpgmza_script_loader_enqueue_custom_css
        • wpgmza_script_loader_enqueue_codemirror
        • wpgmza_script_loader_enqueue_writersblock
        • wpgmza_global_settings_page_created
        • wpgmza_shortcodes_registered
        • wpgmza_shortcode_before_output
        • wpgmza_base_upgrade_hook
        • wpgmza_map_edit_page_created
        • wpgmza_styling_page_created

Archived: Legacy (V9)

39
  • First-time users (Legacy)
    • Creating your first map (Legacy)
    • Creating your first marker (Legacy)
    • Displaying your Map on your WordPress site (Legacy)
  • Map Features (Legacy)
    • Store Locator (Legacy)
    • Shortcodes (Legacy)
    • Setting your Map type (Legacy)
    • Using GET variables to Control your Map (Legacy)
    • Using your map in a widget (Legacy)
    • Markers (Legacy)
      • Editing a Marker (Legacy)
      • Sticky Markers (Legacy)
      • Marker Gallery (Legacy)
      • Enabling distance features (Legacy)
      • Marker Filtering (Legacy)
      • Embedding iframes in your markers (Legacy)
      • Adding video to your Marker (Legacy)
      • Customizing your info Window (Legacy)
      • Marker Listing (Legacy)
      • Using Custom marker Icons on your map (Legacy)
      • Adding Custom fields to your Marker (Legacy)
      • Fine-tuning a Marker’s position (Legacy)
    • Drawing Tools (Legacy)
      • Adding a Polygon (Legacy)
      • Adding a Polyline (Legacy)
      • Adding a Circle (Legacy)
      • Adding a Rectangle (Legacy)
      • Adding a Heatmap (Legacy)
    • Themes (Legacy)
      • Creating a Custom Map Theme – Google maps engine (Legacy)
      • Change your Map Theme – Theme Presets (Legacy)
    • Directions (Legacy)
      • Enabling Directions (Legacy)
      • Enabling Directions for OpenLayers (Legacy)
    • User Interface Style (Legacy)
      • User Interface Style (Legacy)
  • Integrations (Legacy)
    • Advanced custom fields (Legacy)
    • Translating the plugin with WPML (Legacy)
    • WooCommerce – Product Location Editor (Legacy)
    • WooCommerce – Checkout Map (Legacy)
  • Importing and Exporting Data (Legacy)
    • Importing Files (Legacy)
    • Exporting Data CSV
    • Exporting Data (JSON)
    • Bulk JPEG Import (Legacy)
    • Using KML and GeoRSS files (Legacy)
View Categories
  • Home
  • Docs
  • Frequently Asked Questions
  • Hosting
  • One.com – Markers not loading

One.com – Markers not loading

< 1 min read

If you host with one.com and are experiencing issues with markers not loading within your map, you may be experiencing a known CORS policy restriction issue.

This is an issue that was brought to our attention by clients hosting with one.com, and resolved by their team. Their recommendation to our users is to temporarily disable CDN caching as it appears the CDN network is rejecting our marker fetch requests.

The most common symptom is an infinite loading icon present on your map, when using one.com

For the time being, if you do have CDN caching enabled, we’d recommend disabling this until a more permanent solution is vailable, this can be done via the one.com parent plugin, which you can learn more about here:

  • One.com – How to use Performance Cache Plugin

More specifically, the following steps can be followed to disable the CDN cache:

WordPress Admin Area > one.com > Performance > CDN > Inactive > Save

Our one.com clients are encouraged to report this shortcoming to one.com for a more permanent solution.

Updated on December 10, 2025

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Documentation by WP Go Maps