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Frequently Asked Questions
System Requirements
How to create an Administrator account for Support agents
GDPR
Licensing & Account
Why am I getting “Domain Limit Exceeded” for my License key
Purchase Model
Plugin Licenses
I am an NPO
I did not receive my invoice?
How can I upgrade my purchase of WP Go Maps
Where can I get a new download of the plugin
How do I update WP Go Maps?
Map Functionality
Map Tilt Controls
Marker Render Mode
Finding Custom Marker Icons
Why did my suggestions stop working?
How do I change scroll/pan behaviour on a mobile device
How do I dynamically set the search area in the Store locator
How do I Start the map in Street View
How to Create a Marker Cluster (Group)
How to use real time tracking
Marker Ratings
Why aren’t my ACF, WooCommerce or Post Locations Markers showing on my map?
Technical
How to add Support agents to your Google API Project
How do I change the WP Go Maps Plugin Language
How do I restrict Autocomplete to a Specific Country
Using WP Go Maps with Elementor
How can I disable externally hosted Google fonts so that I can be GDPR compliant?
WP Go Maps and Webcraftic Clearfy
I have a Customization Request
User Generated Content
How to allow visitors to create markers
Separating the VGM form from the Map
Integrations
WP Rocket – Map Won’t Load
Real Cookie Banner – Map Won’t Load
Hosting
One.com – Markers not loading
