General Data Protection Regulation (GDPR)

GDPR guidelines for
GDPR guidelines for the plugin and its code

GDPR guidelines for

Information for Data Subjects (Data Processed on

What information do we collect?

Form Data collects consent-based form entry data, which is safely stored on our support desk for query related support purposes; to advise customers on suited licenses, to answer presale queries and to assist with account-related issues.
Customer may request erasure of this information at any time.

The following information may be collected:

  • Name
  • Email Address
  • Website URL
  • Any other personally identifiable information you supply in your message to us


The following information is collected with every purchase:

  • Name and surname (if applicable)
  • Email address used to make the purchase
  • Transaction ID (PayPal)
  • Payer ID (PayPal)

Payment data is stored for as long as necessary to provide the service or product you requested and to allow for you, the customer to receive updated versions throughout the lifetime of the plugin. if your account is inactive, your data will only be stored so that the account can be reactivated in the future, and your data will not be processed for any other purpose. Should you wish to erase or modify your payment data with us, please use this form.

What may I do in terms of my information?

Access Data

You may at any time request the information attached to your purchase email address. Please submit a request here or contact us on [email protected]

Rectify Data

You may at any time rectify the information attached to your purchase email address. Please submit a request here or contact us on [email protected]

Erase Data

You may at any time erase the information attached to your purchase email address. Please submit a request here or contact us on [email protected]

Opt Out

You may at any time opt out of all subscriber lists. Please use this link to unsubscribe.

*Please note that not all data submitted to us is personally identifiable. This may alter your rights above or our ability to obtain a copy, correct, or erase your data as there is no way to trace it to you.

How do we ensure your data is secure?

We take data security very seriously and take a number of steps to ensure that data we collect is protected from unauthorized access, alteration, disclosure, or destruction, including the following:

  • Many of our services are encrypted using SSL.
  • We regularly review our data collection, storage, and processing practices, including physical and electronic security measures.
  • We restrict access to your personal data to only those employees, agents, and business partners who need access to it in order to deliver requested products and services.
  • All of our employees, agents, and business partners are subject to strict confidentiality and nondisclosure obligations, the violation of which may result in termination and/or liability.

Sub processors

When visiting our website or using our maps product, your data may be shared with the following third parties:

  • Google
  • AWS
  • Cloudflare
  • Siteground
  • GoDaddy
  • MaxCDN
  • Gravatar
  • DataTables
  • Stripe
  • PayPal
  • WP Live Chat Support
  • Mailchimp
  • Sendgrid


Please email us at [email protected]

Information for Controllers

(You, the website owner using the WP Go Maps and your users)

What is WP Go Maps?

WP Go Maps is a popular WordPress Maps plugin, that allows customers to add markers (locations/addresses) on a Google Maps generated map. Use of the WP Go Maps plugin does not require obtaining any personally identifiable information from your site visitors.

However, GDPR regulations are applicable for site owners using our Visitor Generated Add-on, to meet requirements and uphold the rights of their users.

Please note that WP Go Maps endeavours to comply with the regulations of the GDPR and encourages you to do the same. Please familiarize yourself with the provisions and changes here

Data collected by the plugin

Basic version Pro add-on Gold add-on VGM add-on
Cookies None stored* None stored* None stored* None stored*
Personally identifiable information None stored None stored None stored Markers are stored based on user input on the front end of your website. You are responsible for allowing the erasure, modification and access of the marker data to your users.

* WP Go Maps does not use cookies. As at 22 May 2018, The Google Maps API does not set any cookies. Therefore, the plugin as a whole does not set cookies.

Third party code used within the plugin


  • FontAwesome
  • DataTables
  • MarkerClusterer
  • Google Maps
  • OpenLayers / Open Street Map
  • CanvasLayer
  • Remodal


  • owlCarousel
  • DataTables
  • CanvasLayer
  • Remodal


Please email us at: [email protected]

Please note that this page is not intended to provide legal advice. We recommend you consult your own legal counsel.

Download our GDPR Roadmap here.

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