SupportTeam

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Viewing 15 posts - 1 through 15 (of 3,136 total)
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  • SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    There is currently no option for this, but there is a:

    function wpgmza_pro_return_category_dropdown_list($map_id, $show_all = true, $array = false)

    which will return the HTML markup for the category drop down.

    You can find this function in /wp-google-maps-pro/includes/page.categories.php line 993.

    Thanks so much,

    Kind Regards,
    Trevor Anderson

    in reply to: Ajax Error Stopping Processing On Marker List #50817

    SupportTeam
    Moderator

    Hi there,

    Sorry for the issue.

    A fix has recently been put out as WP Google Maps 7.11.28 and Pro 7.11.34, may I ask that you please try updating to these versions and see if that fixes the issue?

    Thanks so much,

    Kind Regards,
    Trevor Anderson

    in reply to: Sort and filtrer #50720

    SupportTeam
    Moderator

    Hi Tommaso,

    Glad this is working for you, yes Google no requires all API keys have a billing account attached. If there’s anything else I can help you with please let me know.

    If you ever have two minutes spare, please consider reviewing the plugin on https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post it would mean the world to me! (If possible, could I ask you to mention both your name and mine in the review for administrative purposes, this would be a tremendous help!)

    Thanks so much,

    Kind regards,
    Trevor Anderson

    in reply to: Ajax Error Stopping Processing On Marker List #50719

    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    The error I see coming back from the WP REST API call is {“code”:”rest_cookie_invalid_nonce”,”message”:”Cookie nonce is invalid”,”data”:{“status”:403}}

    I do see that the page is cached, may I ask that you please try clearing the cache to see if that fixes the issue?

    Thanks so much,

    Kind regards,
    Trevor Anderson

    in reply to: Sort and filtrer #50689

    SupportTeam
    Moderator

    Hi Tommaso,

    Sorry for the issue.

    May I ask for a link to the map that isn’t working so that I might better debug this issue for you?

    Or, when you’re on a map that isn’t functioning correctly you can check if there are any errors in the browser console? To check this right click anywhere on the page and select Inspect. Then click the Console tab in the popup window.

    Thanks so much,

    Kind Regards,
    Trevor Anderson

    in reply to: Markers not showing in list on admin #50639

    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    May I ask that on the map editor page when the marker list shows Processing that you check if there are any errors in the browser console?

    To check this right click anywhere on the page and select Inspect. Then click the Console tab in the popup window.

    Thanks so much,

    Kind Regards,
    Trevor Anderson


    SupportTeam
    Moderator

    Hi Adam,

    No problem, glad this is working for you.

    Unfortunately no there’s no style guides or documentation for this, it’s just standard CSS I’m using to style these elements.

    If you ever have two minutes spare, please consider reviewing the plugin on https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post it would mean the world to me! (If possible, could I ask you to mention both your name and mine in the review for administrative purposes, this would be a tremendous help!)

    Thanks so much,

    Kind regards,
    Trevor Anderson

    in reply to: The not found message never shows #50585

    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    I will report this issue to our development team so this can be fixed in the next update.

    Thanks so much,

    Kind Regards,
    Trevor Anderson


    SupportTeam
    Moderator

    Hi there,

    Please try adding the following CSS to Maps -> Settings -> Advanced in the Custom CSS field:

    select[name=”wpgmza_table_6_length”] {
    font-size: 11px !important;
    height: 28px !important;
    width: 80px !important;
    }

    Thanks so much, hope this helps?

    Kind regards,
    Trevor Anderson


    SupportTeam
    Moderator

    Hi there,

    Sorry for the issue.

    The current version of Pro is 7.11.32, if this doesn’t allow you to update then you can request a new download link here: https://www.wpgmaps.com/get-updated-version/

    For the Store Locator issue please try the following CSS in Maps -> Settings -> Advanced in the Custom CSS field:

    .wpgmza_sl_radius_select {
    width: auto !important;
    }
    .wpgmza-use-my-location {
    margin-top: 6px;
    }

    Thank so much,

    Kind regards,
    Trevor Anderson

    in reply to: I notice 3 problems #50578

    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    For links opening in new windows, please try enabling the “Open links in a new window” in Maps -> Settings -> InfoWindows.

    May I ask for a link to the map you are experiencing these issues with so that I might better look into these for you?

    Thanks so much,

    Kind regards,
    Trevor Anderson

    in reply to: Remove or Hide Advanced Listing (Search) #50577

    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    Please try the following CSS in Maps -> Settings -> Advanced in the Custom CSS field:

    .dataTables_filter {
    display: none;
    }

    Thanks so much, hope this helps?

    Kind regards,
    Trevor Anderson


    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    May I ask for a link to the map where you are experiencing these issues with, so that I can look at what CSS might be causing this?

    For the Pro update information, this should show in the list below the plugin in Plugins -> Installed Plugins, but you may need to reload that page for the update information to show.

    Thanks so much,

    Kind regards,
    Trevor Anderson

    in reply to: JQuery Error Help #50548

    SupportTeam
    Moderator

    Hi there,

    Sorry for the issue.

    I’m not seeing any issues with the map on the link above. May I ask that you please double check that you are seeing errors in the browser console there?

    Thanks so much,

    Kind regards,
    Trevor Anderson

    in reply to: My Custom Markers on Direction Map #50546

    SupportTeam
    Moderator

    Hi there,

    Thank you for the explanation.

    At this point we don’t support searching via a route like this. You’re only option here would be to use our store locator functionality to allow users to find stores in their area.

    This is available in the map editor under the Store Locator tab in both basic/free and Pro.

    Thanks so much,

    Kind regards,
    Trevor Anderson

Viewing 15 posts - 1 through 15 (of 3,136 total)