Zip Code search not working in Store locator

New home Forums Pro Add-on Zip Code search not working in Store locator

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  • #36477

    There is an issue with the ZIP codes in the Store Locator not working properly.

    The website location is – the map is towards the bottom of the page.

    In Australia zip code are 4 all digits and it appears some Zip codes work while others do not.

    Sydney’s zip code is 2000 which can not be found, however North Sydney which is 2060 (less than 10kms away can be found. Plus it shows all the surrounding locations.

    I have tested this with both the Basic and pro-versions and both the same problem.

    In addition Bulk Delete still does not work, I have emailed screen shots to Dylan.

    This problem is urgent as the website is meant to be launched tomorrow


    Hi there,

    Thank you for getting in touch with us.

    I had a look at your site and there is Google Map error: “This API project is not authorized to use this API. Please ensure this API is activated in the Google Developers Console” which may cause some issue with searching ZIP code. Please follow the documentation here: (the last section: Enable Required API Functions) and this one:

    I’m sure Dylan will answer for your question very soon.

    Thank you for your time in this.

    Best regards


    Hi there,

    I sincerely apologize for any issues you are having with our plugin.

    May I ask you to send me a temporary login details to your WordPress admin dashboard so I can login and look further into this for you? Please mark your reply as private to protect your data.

    Kind regards


    Hi there,

    Thank you so much for getting in touch with us.

    I have reached out to you via email as requested.

    I look forward to hearing back from you.

    Kind Regards,

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