January 11, 2019 at 12:29 pm #46346
Im wondering if i can get some help. Since the new payment process with google maps nothing works.
See attached for error message. I have tried everything:
– all billing set up correctly
– API key checked multiple times
– Contacted google directly they have confirmed the API is being called properly
– Quotas are all set high on google console
I’m running out of things to check! Please see attached screenshot for the error message.
Really need to get this working and then sort out the premium version. But can’t do so until i know it will work again.
Thanks in advance hope to hear from you soon.January 14, 2019 at 9:38 am #46413
Thank you for getting in touch, sorry to hear you are experiencing API issues.
I’m afraid your attachment didn’t come through, could you please upload that to a file or image sharing service and send us the link?
Assuming everything is correctly set up, it sounds like you might have 3rd party software on the page loading a different key. Can you please try “Prevent other plugins and theme from loading Maps API” in Maps -> Settings?
– PerryApril 15, 2019 at 7:00 pm #49432
MaikeJansenMemberThis reply has been marked as private.April 16, 2019 at 8:40 am #49454
We author a free plugin, which offers you a choice of Google Maps and OpenLayers.
We also offer a professional add-on, which we charge for, that allows you to use either Google Maps or OpenLayers. We charge a one off fee for this presently.
Google themselves now charge for use of their mapping API, as of June last year.
This is Google’s policy decision and as such, this is completely out of our control.
We still offer a free plugin, but if you wish to use our plugin with Google Maps, you need to set up billing in your Google API console.
Google offer a substantial amount of free courtesy usage each month, which should be more than enough for most use cases. However they do stipulate that you must set in billing information, even if no money changes hands so to speak.
Alternatively, you can use OpenLayers, which is completely free.
I hope that helps?
– PerryMay 21, 2019 at 4:49 pm #50401
mahmoudMemberMay 22, 2019 at 7:46 am #50424
How may we help you?
– PerryJune 28, 2019 at 1:13 pm #51690
IvedeLeeuwMemberThis reply has been marked as private.July 2, 2019 at 7:25 am #51722
Thank you for getting in touch.
The overwhelming majority of users we deal with never exceed the free monthly quota, so it’s unlikely you will be charge unless you’re a heavy use, but you will need to set in billing details.
Does that help?
– PerryJuly 6, 2019 at 4:50 pm #51843
Was there account changes ? My old wpgooglemap account wasn’t working, I was forced to create a new one. Now it says the free plugin is no longer available.
What should I do ?July 8, 2019 at 7:33 am #51862
We apologize for the plugin being removed from the WordPress repository. The plugin team removed the plugin because their emails to us were bouncing. The emails were being sent to an old email address that was not in use anymore. The plugin is now back on the repository and everything should be working as expected. If the plugin was removed by your security plugin, please re-enable the plugin in the Plugins page of your wp-admin section.
Regarding your account changes, could you please let us know if you are seeing any error messages, or link us to your map page so we may assist?
– PerryAugust 29, 2019 at 5:08 am #53717
I have 6 WordPress sites in my Google API console and all stopped working – shows an error of “You have exceeded your request quota for this API”.
I checked my Billing and had a cancelled CC for payment – fixed that and checked the console to make sure all 6 were connected to my billing account – yes they are.
Projects linked to this billing account
Project name / Project ID
igHome – ighome-225003
Fat Duck – fat-duck
Simply Divine – simply-divine-232219
IatBBC – iatbbc-1530498495361
A Room with a View – alert-palace-223922
WWBBIA – wwbbia-223923
I don’t know what else to check.
Thanks in advance,
MichaelAugust 29, 2019 at 7:28 am #53719
Thank you for getting in touch, sorry to hear you are experiencing issues.
This error is quite unambiguous, if you are absolutely sure that you have set up billing correctly, with a valid card, then the only other thing this can mean is that you have exceeded your usage quota. Did you check your usage for this key?
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