Wrong link sent when attempting to dowload

New home Forums Pro Add-on Wrong link sent when attempting to dowload

This topic contains 0 replies, has 1 voice, and was last updated by  russ 1 month, 4 weeks ago.

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  • #52426

    russ
    Member

    Each time I input my email address into the field, I receive a link but the version is 6.4.Xxx instead of a 7.X.XXX version.

    #52433

    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Yes, the download link generator will generate you the latest Pro version of the major Pro add-on that you purchased.

    This means that you will only be eligible to receive the latest version of Pro v6 if you have purchased the WP Google Maps Pro 6 add-on. We do apologize for the confusion.

    With that said, if you have additionally purchased Pro V7 or would like to upgrade to the latest major version (Pro V7), please submit a support ticket here -> https://www.wpgmaps.com/support/ -> And please provide us with your purchased email address and transaction ID.

    We will then get back to you as soon as possible.

    I hope this helps clarify, and we look forward to hearing back from you.

    Kind Regards,
    Abel

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