January 13, 2017 at 9:50 pm #23288
I saw this update alert in my dashboard today and proceeded with the update. Unfortunately, it seems to have caused a malfunction in another plug-in: “Business Directory Plugin – Google Maps Module.”
Once the update was installed, the maps stopped displaying in my directory. Once I disabled your Pro Add-on, they display again ok.January 16, 2017 at 7:37 am #23299
Thank you so much for getting in touch with us.
Generally using multiple Google Mapping solution on a site can lead to some conflicts. Most commonly we see the Google Maps API loading multiple time on a site. This is due to the way the Google Maps API is developed, in that it cannot have more than 1 reference to the library in the same page.
Could I ask you to send me a link to the page where the map is not displaying? This will allow me to confirm what is causing this conflict.
I will then be able to provide you with the best solution. 🙂January 16, 2017 at 6:44 pm #23322
Thanks for getting back to me.
I now cannot send you such a link because when I went into my site just now and re-activated your plug-in the problem didn’t occur. I don’t know why, but such is life. I’ll just keep an eye on things.January 17, 2017 at 7:19 am #23331
Not a problem at all, I completely understand.
Please do let me know if you need further assistance with this in future. 🙂
Have a great day!January 18, 2017 at 4:38 pm #23360
I noticed the problem again last night after re-activating the WP Google Maps – Pro Add-on. So, I turned it off. Just now, I tried turning it on again, and once again maps disappear from other pages. I have it turned off again, but one such page where this occurs is: https://southernmdfd.com/food-drink-directory/wpbdp_category/b-b/.
DonJanuary 19, 2017 at 7:22 am #23374
Thank you so much for the follow up. 🙂
I had a look at the page you sent through and it appears the map on this page is from another plugin. This means the additional plugin is most likely loading a version of the Google Maps API as well on your site.
This would mean that when our map loads, the Google Maps API is loaded more than once, which causes conflicts on the page. This is most likely the reason some maps are not displaying as intended.
Could I ask where on your site you are displaying the WP Google Map? This may allow me to find a solution to the issue a lot faster for you. 🙂January 19, 2017 at 4:03 pm #23406January 20, 2017 at 7:13 am #23434
Thank you for the link, this was a great help.
Could I ask that you enable the Pro add-on on your site so that I can see the issue as it occurs?
Thank you for your time.January 20, 2017 at 7:28 am #23437
I have just re-activated it. Since it is after midnight here on the east coast in North America, it shouldn’t be too much of a problem overnight. I will turn it off again in the morning unless you come up,with a solution.January 20, 2017 at 7:34 am #23439
Thank you so much for your time on this one.
I had a look and I believe I have identified the cause of the issue. I can confirm that this is due to the Multiple Google Maps API error being thrown due to the fact that these two plugins are conflicting with each-other.
Could I ask if you would perhaps be open to creating a temporary admin account on your site for me? This would allow me to implement a solution for you.
If so, please send the login credentials through as a Private Reply.January 20, 2017 at 3:49 pm #23462This reply has been marked as private.January 23, 2017 at 8:12 am #23493
I have logged in to your site and made some changes which should allow these plugins to work together.
Please have a look and confirm?
🙂January 23, 2017 at 8:56 pm #23531
Both sets of maps are working fine now with your Pro Add-on activated.
Many thanks for your help.January 24, 2017 at 5:57 am #23533
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