WordPress Database Error – Fatal DB Error in WP Google Map Pro

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  • #57538
    jessiegibson
    Participant

    When I install the WP Google Maps Free Plugin I am getting this WordPress Database error.

    WordPress database error:[Error on rename of ‘./bitnami_wordpress/ftw_wpgmza_categories’ to ‘./bitnami_wordpress/#sql2-5e8-ed4970’ (errno: 190 – Operation not allowed when innodb_forced_recovery > 0)]

    ALTER TABLE ftw_wpgmza_categories ADD COLUMN image VARCHAR(512)

    When I add the WP Google Maps Pro plugin and try to create a new map, I am getting a fatal database error. (See attached)

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    #57561
    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch and our sincerest apologies for the inconvenience experienced.

    Could I kindly ask if you would be open to providing temporary admin access for us to take a closer look at this issue?

    If so, could I kindly ask you to submit a support ticket here:
    – https://www.wpgmaps.com/contact-us/

    This appears to be a database issue, however, we will need to take a closer in order to correct this issue.

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

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