Why the zoom delete the categories filter?

New home Forums Gold Add-on Why the zoom delete the categories filter?

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #14242
    pedrobcn
    Member

    Hi,

    I set the categories filter in my map but I’m not happy when I click on a filter and if a change the zoom the filter disappear.

    Haw can I set the filter to stay enable untill I disable it?

    Thanks a lot,
    Pietro

    #14309
    hgg
    Member

    Hi
    we have observed this problem also

    Best regards
    Hans-Gerd

    #14336
    Nick Duncan
    Keymaster

    Hi there.

    Please advise what version of the plugin you are currently using?

    Would you mind sending me a link to your map so I can look into this for you?

    #14371
    hgg
    Member

    Hi,
    WP goole maps: Version 6.1.10
    Gold Addon: Version 3.29
    Pro Add-on: Version 5.57

    … and here the link to the map: http://aachenerkinder.de/cms/freizeitangebote

    Best regards
    Hans-Gerd

    #14399
    pedrobcn
    Member

    And in my case the informations are the following:

    WP goole maps: Version 6.1.10
    Gold Addon: Version 3.29
    Pro Add-on: Version 5.56

    And the link to my map is this:
    http://www.visitarebarcellona.com/mappa-della-citta/

    #14493
    hgg
    Member

    Hi,
    another information:
    the problem no longer appears when I disable the plugin “gold” – so the error depends obviously with this plugin.

    Best regards
    Hans-Gerd

    #14791
    pedrobcn
    Member

    Hi,

    do you have any news about this problem?
    I tried also to disable the “gold” plugin and obviously the probleme is there..

    Is it possible to fix this problem? I spent 30$ more to have the gold version..

    Thank you,
    Pietro

    #14809
    Nick Duncan
    Keymaster

    Hi there.

    My apologies for the delay in communication.

    Please ensure you are using the latest version of the plugin (Basic – 6.2.1, Pro 5.57 and Gold 3.29).

    The above versions should have fixes for this in place 🙂

    #14818
    pedrobcn
    Member

    It seems work well now!

    Thanks a lot!

    #14996

    Hi there,

    I have the latest version of all the basic, pro and gold and when I disable the gold, it works for me but then the styling is gone which I need.

    Any progress on a fix for this?

    Thanks,

    Jack

    #15050
    Nick Duncan
    Keymaster

    Hi there.

    A fix should be available within the next week.

    My apologies for the delay in resolving this.

    #15271

    Hi there,Do you happen to have an eta on this fix/update?

    Thanks,

    Jack

    #15285
    r-1
    Member

    I am having the same problem. Activating the mass marker support breaks the filtering of categories. For me the only reason I bought the gold add on was to use the mass marker support, but I can’t use it as I need to use the categories.

    Any time-frame for a fix?

    #15338
    Nick Duncan
    Keymaster

    Hi there.

    This fix should be available in an update we release early next week. My apologies for the delay and any inconvenience caused.

Viewing 14 posts - 1 through 14 (of 14 total)
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