Where is form for UGM?

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  • #22607
    alexschneiderru
    Member

    Hi,
    I installed all the three plugins/addons (screenshot http://c2n.me/3FersFW.png ) and created map, but I see neither form nor any sort of shortcode for its embedding on the page. Here is the map on my site http://kallyas.zzkk.ru/karta-proba/ I hoped to embed the form in the left area of the page.
    Please advise how to get form on the page.
    Thanks.

    #22612
    stephangriesel
    Participant

    Hi alexschneiderru,

    Thank you for reaching out to us 🙂

    Just to confirm, the map is currently displaying in the right column of your page. Do you want to display the map on the left where you currently have the form to send message?

    #22613
    alexschneiderru
    Member

    No, I want UGM form there http://c2n.me/3FeEvXD.png (now it is just visual simulation of some form) and map full height just where it is now http://c2n.me/3FeELAy.png

    #22657
    alexschneiderru
    Member

    Hi,
    it would be great to get an answer…

    #22658
    stephangriesel
    Participant

    Hi alexschneiderru,

    I am having a look at this now. Please give me moment to replicate this on my side.

    #22659
    alexschneiderru
    Member

    Now I managed to have form on my page http://kallyas.zzkk.ru/karta-proba/
    But
    1) Still do not see a way to make it appear anywhere but on the bottom of map
    2) Form are not translated (to Russian on my case).
    I’ll be very thankful for help.

    #22660
    stephangriesel
    Participant

    Hi alexschneiderru,

    Thank you for your patience and apologies for keeping you waiting.

    Are you using a page builder with this theme? If so can you please give me backend access so I can have a look for you?

    #22661
    alexschneiderru
    Member
    This reply has been marked as private.
    #22707
    alexschneiderru
    Member

    Still waiting any updates for my problem. Frankly guys, I do not think this is adequate support for plugin with combined price $50…

    #22712
    stephangriesel
    Participant
    This reply has been marked as private.
    #22720
    alexschneiderru
    Member

    On your request I submitted a ticket about my problem. Will be waiting for answer.

    #22735
    Dylan
    Moderator

    Hi Alex,

    Dylan here from the development team.

    Thank you so much for sending through your support request.

    My apologies for the back and forth on this one.

    I am sorting this out at the moment, and I will respond to your support request as soon as I have applied the changes for you.

    Thank you so much for your time.

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