VGM email question

[[email protected]]

I have Pro and the VGM add on. I have custom fields for asking the users email and name when they submit a VGM that has to be approved. I would like this field to be required before submission.
The email I receive does not include the information from those fields. Have I missed someplace to have this included?

Thanks!

Attachments:

You must be logged in to view attached files.

[AbelC]

Hi There,

Thank you so much for getting in touch with us.

We have now responded to your ticket.

Please do let us know if you have not received my response.

I look forward to hearing back from you.

Kind Regards,
Abel

[mfoltin]

Hi guys, could you please post the recommended solution here as well? Could be interesting for others as well (well at least for me for sure)… Thanks!

[[email protected]]

The solution was custom code added to the plugin on my website.
I now receive the email with the information.
Support was very helpful after I submitted the ticket. I received help withing the week and the update to the plugin very quickly.
I recommend anyone needing custom fields to contact support.

[AbelC]

Hi There,

Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience and delayed response over the weekend.

Could I kindly ask if you would be open to please provide me with a link to your map page as I will then be able to create the Custom JS code needed to make custom fields mandatory?

Could you also please confirm which fields you would like to be required before submission?

If you would like to include custom field data in the email, could you please submit a support ticket here -> https://www.wpgmaps.com/support/.

We will then be able to assist further.

I hope this helps clarify, and I look forward to hearing back from you.

Kind Regards,
Abel

[mfoltin]

Hi Abel, thanks for your reply!

Unfortunately my site is not “live” yet, I’m still working on it, hoping to be finished within few days. Currently I’m still analyzing the VGM topic.

The thing is actually I’d rather appreciate the possibility to remove custom fields from the VGM form. I added few new marker custom fields and now they’re on the VGM form. However I’d like to keep them hidden/internal. Is there please any way to achieve this (or did I miss some documentation describing this)? Thanks a lot in advance!

Attachments:

You must be logged in to view attached files.

[AbelC]

Hi There,

Thank you so much for getting back to me.

Unfortunately, this is not supported by default at the moment, however, this can be achieved with Custom CSS.

Could I kindly ask if you could please navigate to Maps -> Settings -> Advanced -> Custom CSS -> Please paste the following code below:

.wpgmaps_user_form [data-custom-field-id='1']{
    display: none;
}

.wpgmaps_user_form [data-custom-field-id='2']{
    display: none;
}

Please note that you have to replace “1” and “2” with your Custom Field ID (Maps -> Custom Fields).

I hope this helps clarify, and I look forward to hearing back from you.

Kind Regards,
Abel

[mfoltin]

Hi, thanks for this solution. I tried it out, however it did not work exactly as you described. I entered it within Maps -> Settings -> Advanced -> Custom CSS as you proposed, but it seems to be ignored – they remained on the website.
Then I tried to insert it into the the similar WordPress custom CSS field (Main WP menu – Appearance – Customize – Additional CSS), and here it works.
Is there generally any difference, when entering custom CSS code into your plugin custom css field versus when entering the code into the wordpress related custom ccs field?

[AbelC]

Hi There,

Thank you so much for letting me know.

It appears that this could be due to 3rd party plugin or Theme conflict.

However, there should be no difference when adding the Custom CSS to the Additional CSS field, and everything should work as intended.

I hope this helps clarify, and please do let me know if there is anything else that we can assist you with.

Kind Regards,
Abel

[Author]

Posts