October 9, 2019 at 2:41 pm #54676
I installed the below and I am unable to edit or add markers. markers are not displaying on maps and icons are broke?
free Version 8.0.1
pro Version 8.0.0
Please advise on what can be done?
here is the page the map is located: https://www.morrisvillepagov.com/contact-us/
getting this error when saving
Error: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data wp-google-maps-pro.min.js:1:68165
October 9, 2019 at 7:18 pm #54684
- This topic was modified 1 month, 4 weeks ago by digitaliway.
I have also. I have sent 2 tickets with no reply. I am getting a tiny bit panicky 🙂October 23, 2019 at 8:20 am #55246
Thanks for getting in touch and apologies for the inconvenience and delay in response as it seems the notification for this forum topic did not come through correctly.
This issue has been resolved in the latest updates and could I kindly ask you to navigate to Plugins > Installed Plugins and confirm that both the Basic and Pro versions are updated to the latest versions?
Please let me know if this helps.
Thanks for your time.
DylanOctober 30, 2019 at 11:19 pm #55490
I’m having this same issue. When I deactivate the Pro plugin I’m able to save and see the list. But once I activate the Pro plugin I can no longer see the list or save a marker. I deleted both the free and pro plugin and reinstalled but that did not fix the issue.October 31, 2019 at 7:49 am #55505
Thanks for getting in touch and sorry for the inconvenience.
Could I kindly ask which versions of the plugin you currently have installed as this issue was resolved in the previous updates.
Thanks for your time and I am looking forward to hearing from you and hope this helps.
DylanOctober 31, 2019 at 3:32 pm #55523
hannahf123MemberThis reply has been marked as private.November 1, 2019 at 8:51 am #55553
Thanks for the response and information.
As I am not able to reproduce this on my end with the latest versions, could I kindly ask if you could please create a ticket here: https://www.wpgmaps.com/contact-us/ and if it would be possible to create a temporary account to access the map edit page in order to assist you further in getting this resolved as soon as possible?
Thanks for your time and I am looking forward to hearing from you and assisting you further in finding a solution.
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