URGENT: Gold add-on errors once updated

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  • #73773
    dkabamas
    Participant

    Hi team,

    I wanted to upgrade my WP Google Maps – Gold Add-on version from Version 5.1.9 to Version 5.2.1 but each time errors are generated as you can see in the attached email.

    Can you please help ASAP.

    Regards

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    #73782
    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch, we really appreciate your time.

    Could I kindly ask you to confirm the current versions of all the mapping plugins currently installed on your site?

    Additionally, please navigate to -> Maps -> Settings -> Advanced Settings -> Kindly confirm if “Developer Mode” is active? if so, kindly deactivate this setting as updating the plugins with this setting active will cause a number of issues.

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

    #74309
    dkabamas
    Participant

    Hello,

    The WP Google Maps version is : Version 8.1.22

    and WP Google Maps – Gold Add-on is : Version 5.1.9

    Regards

    #74313
    Steven
    Moderator

    Hi again,

    Thank you so much for getting back to me.

    Could I kindly ask you to please create a ticket using the following link:
    – https://www.wpgmaps.com/contact-us/

    Please address the ticket to me and kindly add your purchase email address along with a link to this forum post.

    I believe I am aware of what this issue might be and should be able to help correct it.

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