Uploading CSV stripping entries from custom fields

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This topic contains 0 replies, has 1 voice, and was last updated by  jra111 1 month, 3 weeks ago.

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  • #52593

    jra111
    Member

    Hell we’re new to the module and are trying to import a large amount of data from a csv but we’re finding that the custom fields data is being stripped out. I’m assuming that we’re doing something daft but wanted some help to get it imported. Is there any advice or help that i can read to check if i’m doing something wrong please? Similarly, what are the constraints on custom fields? I had originally set the fields to have a filter type of text but also tried none (in case that influenced the import).

    Any advice so that i can get the additional fields automatically filled.

    #52599

    Perry
    Moderator

    Hi there

    Thank you for getting in touch.

    There are no constraints and your data definitely shouldn’t be getting stripped out.

    Can you please attach your CSV so we can run your import at our end and see if we can reproduce the issue?

    Kind regards
    – Perry

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