Upgrade for PRO Version stuck on V 5.60

[darki666]

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[wpmapsmarie]

me too, same problem. thanks for a reply.

[krassavchik]

And I have the same problem, white screen – the map is not displayed

[krassavchik]

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[igemini]

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[itechworks]

The email sent to me was also 5.60 when trying to get an update as WP updating has been stuck on an old version for some time. Thanks.

[teknoteam]

Me too. I also have different emails to purchase than I used to register here.
The WP Google Maps PRO Version I got via Email is 5.60.

[teknoteam]

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[[email protected]]

Hi Michela,

Thanks for getting in touch with us!

I apologize for the delay in response on the forum.

Our system shows that you purchased WP Google Maps Pro on 2015-10-07 and according to our pricing model, you will receive updates for major versions, within the first year and updates for version 5 forever. To get the newest version and to receive updates for V6 going forward, you will need to renew your license.

I hope this answers your question and I am sorry for any inconvenience caused.

Kind regards,
Dylan

[[email protected]]

Hi itechworks,

Thanks for getting in touch with us!

Could I please ask if it would be possible to send me the purchase email address used so that I can have a look on my side and assist you further with this?

Thanks.

Kind regards,
Dylan

[itechworks]

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[[email protected]]

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[[email protected]]

Hi larshaugom, timpike, darki666, wpmapsmarie, krassavchik and igemini,

I am really sorry for the delay in response and for missing your previous responses. There seems to have been a problem with the notifications.

larshaugom – I have sent you the latest version of WP Google Maps to your email address – [email protected] – please let me know if you have received it.

timpike – I have sent you the latest version of WP Google Maps to your email address – [email protected] – please let me know if you have received it.

darki666 – I have sent you the latest version of WP Google Maps to your email address – [email protected] – please let me know if you have received it.

wpmapsmarie – Can I please ask if it would be possible to send me the purchase email address you used to purchase the plugin so that I can assist you further with this?

krassavchik – I have sent you the latest version of WP Google Maps to your email address – [email protected] – please let me know if you have received it and if it fixes the issue.

igemini – I have sent you the latest version of WP Google Maps to your email address – [email protected] – please let me know if you have received it.

Once again I apologize sincerely.

Please let me know if this helped.

Thank you for your patience and understanding.

Kind regards,
Dylan

[igemini]

Hi Dylan,

I received your email with the “latest version” download link. Thank you for trying. There is a problem with that zip file. When I clicked the link, I saw that this is again the old pro version 5.60. I have attached a screenshot of what I saw when clicking the link. Obviously, I didn’t download it.

I don’t understand the problem with sending it. Does this new pro version 6.13 exist? Maybe the zip file is labeled wrong, but I’m hesitant to find out.

Please send the maps pro v6.13.

Attachments:

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[[email protected]]

Hi Gabriele,

I am so sorry for the mistake on my side. I have just resent the correct download link.

Please let me know if it helps.

Thank you.

Kind regards,
Dylan

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