February 21, 2017 at 8:13 pm #24583
When trying to upgrade from Pro Version 6.07 to 6.13 I am getting the following error:
An error occurred while updating WP Google Maps – Pro Add-on: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structureFebruary 22, 2017 at 9:27 am #24599This reply has been marked as private.February 22, 2017 at 8:28 pm #24632
jmc103MemberThis reply has been marked as private.February 23, 2017 at 9:00 am #24652
You do not have to delete the Basic Version. However, please ensure that it is updated. 🙂
You will not lose any Map Data.
I hope this helps?October 3, 2017 at 7:31 pm #30957
I get the exact same error. I am on Version 6.4.06 with WP Google Map, and 6.13 with the Pro add-on, trying to update to 6.16. Any idea?
Never mind; I found on the web: need to install curl; but why is this the only plugin that has this issue?
October 4, 2017 at 2:24 pm #30973
- This reply was modified 1 year, 11 months ago by pascal.
Please ensure you first remove the current Pro, before trying to upload the updated Version. 🙂
Please let me know if this helps?March 6, 2019 at 8:37 pm #48419
This still seems to be a thing — any solutions?March 7, 2019 at 8:53 am #48425
Thank you for getting in touch, sorry to hear you are experiencing issues.
This issue only appears to affect certain installations, did you check with your host that cURL is installed?
If that doesn’t help, can you please open a ticket at https://www.wpgmaps.com/contact-us/ attaching the e-mail address used to make your purchase, we will generate a download link for you to carry out the update manually.
I hope that helps?
– PerryMarch 20, 2019 at 8:57 pm #48777
Adding cURL worked, thank you!
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