Updating – Please read first

New home Forums Pro Add-on Installing and Updating Updating – Please read first

  • This topic has 4 replies, 3 voices, and was last updated 1 month ago by Dylan.
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  • #20868
    Nick Duncan

    In order to update your Pro version, please follow this guide:

    This reply has been marked as private.

    Hi there,

    Thank you so much for getting in touch, we really appreciate your time.

    Could I kindly ask you to submit a support ticket at the following link so that we may take a closer look at your purchase history via your purchase email address and or transaction IDs?

    – https://www.wpgmaps.com/contact-us/

    We look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer


    Hello. I’m having a difficult time with the Pro plugin update. The free version was at version 8.x while the pro version was at 5.8. I can get the pro version to update through WordPress, but when I do, it no longer recognizes my pro license and I lose all my custom settings. Is there something I’m doing wrong that the pro plugin won’t update and retain my license?

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