Updates not coming

New home Forums Pro Add-on Updates not coming

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  • This topic has 1 reply, 1 voice, and was last updated 5 months ago by AbelC.
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  • #59435
    tuula
    Member

    I’m having problems getting updates to the plugin. Can you help me?

    #59438
    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Could I kindly ask if you could please navigate to WordPress Dashboard -> Updates -> Click on “Check Again” -> Please select to update to the latest WP Google Maps versions?

    Could you also please confirm the WP Google Maps versions installed on your site?

    If you are unable to update the WP Google Maps Pro version, would you perhaps be open to please submit a support ticket here -> https://www.wpgmaps.com/support/ -> and please provide us with your purchased email address.

    We will then be able to provide you with the latest version.

    Again, we do apologize for the inconvenience.

    I hope this helps clarify, and I look forward to hearing back from you.

    Kind Regards,
    Abel

    #59440
    tuula
    Member

    Thank you for your reply. I sent you a ticket.

    #59444
    AbelC
    Moderator

    Hi There,

    Thank you so much for getting back to me.

    We have now responded to your ticket.

    Please do let me know if you have received my response.

    I look forward to hearing back from you.

    Kind Re gards,
    Abel

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