Update please on 'Near vacinity not working after updates'

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This topic contains 5 replies, has 2 voices, and was last updated by  Perry 1 year, 2 months ago.

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  • #41924

    poolec
    Member

    Hi,

    Can someone get back to me with an update on my question in Troubleshooting, ‘Near vacinity not working after updates’, as it has been 1 week 2 days since I asked and over a month since the problems were found?

    Thanks

    Chris

    #41929

    Perry
    Moderator

    Hi Chris

    Perry here, nice to hear from you again, sorry it’s in these circumstances.

    Can you please open a ticket at https://www.wpgmaps.com/contact-us (we prefer not to exchange credentials on the forum) attaching your FTP details and I’ll personally fix this for you tomorrow, and add the fix to our next patch.

    My humble apologies that you haven’t been updated on this, I’ll look into how this slipped through.

    Kind regards
    – Perry

    #42176

    poolec
    Member

    Hi Perry,

    Still no release of a solution for this – any idea when it will be fixed in the release version so I can give my users the full experience they used to have?

    Thanks

    Chris

    #42189

    Perry
    Moderator

    Hi Chris

    I haven’t received any FTP details for yourself, my apologies if that’s been lost in the works somewhere.

    Coincidentally we’re actually patching that later today, please bear with us.

    Thanks again for your patience in this matter.

    Kind regards
    – Perry

    #42209

    poolec
    Member
    This reply has been marked as private.
    #42215

    Perry
    Moderator
    This reply has been marked as private.
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