Update information Please

[mitchcan]

I love this plugin. But I am super frustrated with the lack of information on changelog and the wrong files on ‘get updated version’.

WP admin tells me there is a 6.18. But I *really* need to see what’s changed before I throw it on a live site. The Pro changelog link page is last updated with 6.13. The get updated version link downloads 5.60(!).

Obviously, I could update from within WP easy, but it shouldn’t be this hard to find out what’s new before updating.

Again, take it as intended, because I do love the plugin and the support has always been very helpful. This update thing just has me frustrated.

Please let me know if I am missing the right/best way to get changelog info before updating.

Thank you.

[SupportTeam]

This reply has been marked as private.

[mitchcan]

Hey Nathan,

Thank you the timely reply. Solid support as always.

See the attached image for what I see in WP admin. FWIW, I updated on a staging site, and then read the changelog in the php via ftp. All Low Priority updates in 6.17 and 6.18, (second image) but just knowing is important.

As for the ‘updated version,’ after I had gone through some issues, and then testing and helping resolve some problems, I’m certain my license was upgraded to 6.0+. Surprised it is not reflected there?

Anyway, thanks again for the best maps plugin out there and always great support.

Have a great day.

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[SupportTeam]

Hi Mitch,

Thank you for getting back to me on this and I apologize sincerely for the run around, I have spoken to the developers and they actually released an update (6.18) yesterday but this was not reflected on the Get Updated Page or on our internal Plugin Downloader (where we get download links from). This issue has been rectified and the developers said that version 6.18 will be reflecting normally by Monday. Again, I apologize for the confusion on my side in this.

For the 6.0+ purchase, did you perhaps make that with another email address or PayPal account? That might explain why your current email address is only showing your previous purchase.

Thank you for your time in this matter and thank you for your kind words about our plugin 🙂

[Eclipse360°]

I’m also seeing this if you could keep the online changelog up to date that’d help us vet updates prior to implementing.
Online changelog – https://www.wpgmaps.com/documentation/pro-changelog/
Thanks

[SupportTeam]

Hi Mitch,

I apologize sincerely for the issue, I have sent this message through to the developers and asked them to update the page you mentioned on a regular basis ie each time the Pro is updated.

I have changed the page myself to now reflect the updated changelog for our plugin. I honestly apologize for this confusion caused.

Thank you for your time in this matter.

[Author]

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