Uncaught reference

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  • #61600
    Q8vzYUv4
    Participant

    Hi there,

    I am currently having an issue with the pro version of the plugin where the maps I’ve created display when I preview the page but not when I view it live, the place where the map is supposed to display is just a blank space (see screenshot). Looking at the console in Google Chrome DevTools I get the following error message:

    Uncaught ReferenceError: google is not defined
    at HTMLDocument.<anonymous> (wp-google-maps-pro.min.js?ver=8.0.28+pro-8.0.34:1)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    I have tried solutions suggested on this topic for people with a similar issue however these have not worked for me. I am using the most update version of the plugin. Does anyone have a solution for this?

    Cheers,

    M.

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    #61613
    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch, we really appreciate it.

    I believe you have gotten in touch via our support desk and upon taking a closer look at your site, this does appear to be a compatibility issue with the ComplianZ plugin.

    They have built compatibility for the Basic version of WP Google Maps, however, not the Pro version so I have forwarded you a custom plugin to try and assist with this compatibility.

    Once received and tested, kindly responded via that open ticket.

    Kindest regards,
    Steve

    #61664
    Q8vzYUv4
    Participant

    Hi Steven,

    I have responded and installed the plugin you attached and yes the maps do appear to display now. Thank you for the solution and your fast response.

    Cheers,

    M.

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