Two fingers, on mobile device

New home Forums Gold Add-on Troubleshooting Two fingers, on mobile device

This topic contains 2 replies, has 1 voice, and was last updated by  ondia 2 years, 5 months ago.

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  • #28511

    ondia
    Member

    Hi, I really need to disable this option that only gets when I open the map on a mobile device.

    #28512

    Hi Ondia,

    Thank you so much for getting in touch with us!

    I apologize for the trouble you have been experiencing with the plugin.

    You can disable the two-finger pan option on mobile devices by logging into your WP Dashboard and navigating to ‘Maps’ -> ‘Settings’ and then under the ‘Maps’ tab, scroll to the bottom and enable the setting labeled ‘Disable Two-Finger Pan’.

    Please let me know if this helps.

    Kind regards,
    Dylan

    #28625

    Hi Ondia,

    I am really sorry for the inconvenience caused.

    I would just like to confirm what issues you are experiencing with installing the Pro version. Have you followed all the steps outlined below:

    1. Navigate to ‘Plugins’ -> ‘Add New’ in your Dashboard and click on ‘Upload’.
    2. Select the .zip file that you downloaded and click ‘Install’ and ‘Activate’.

    Please make sure that you have uninstalled the old Pro version before installing the new one.

    Please let me know if this helps.

    Kind regards,
    Dylan

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