Time following purchase pro version

New home Forums Pro Add-on Pre-sale questions Time following purchase pro version

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  • This topic has 1 reply, 2 voices, and was last updated 6 months ago by AbelC.
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  • #59012
    SOBAT
    Participant

    Hello,

    I bought the PRO version this morning through Paypal and I still haven’t received anything to install the pro version.

    I’m a bit worried.

    Is this normal?

    Regards,

    #59022
    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Could I kindly ask if you could please send your purchased email address and proof of purchase to [email protected]?

    I will then be able to generate a new download link ASAP.

    Alternatively, could you please submit a support ticket here -> https://www.wpgmaps.com/support/ -> and please provide us with your purchased email address or transaction ID.

    Again, we do apologize for the inconvenience.

    We look forward to hearing back from you and assisting you further.

    Kind Regards,
    Abel

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