The map could not load.

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  • #26651
    chyk
    Member

    The map could not load.
    This is normally caused by a conflict with another plugin or a JavaScript error that is preventing our plugin’s Javascript from executing. Please try disable all plugins one by one and see if this problem persists.

    I deactivated the other plugins, yet the problem persists. Can someone help me out please.

    #26669
    SupportTeam
    Moderator

    Hi there,

    Thanks so much for getting in touch.

    So sorry for the delay in response over the weekend.

    Could I ask you to please send us a link to your map url, so that we can take a look at this for you?

    #26711
    chyk
    Member

    Hi,
    Thanks for getting back to me.
    Unfortunately the map is not loaded on the site yet. The site is still under development; in fact am just using it to learn WordPress implementation.

    I had installed the google maps plugin, activated it, did the setting and saved it. I understand that on saving it, it’s supposed to load up on the same page on my dashboard but instead, I am getting the message:

    “The map could not load.
    This is normally caused by a conflict with another plugin or a JavaScript error that is preventing our plugin’s Javascript from executing. Please try disable all plugins one by one and see if this problem persists.”

    I have tried what was suggested but it’s not solving the problem.

    If the above information is not enough, you will need admin access to see exactly what it is, and I am not sure I can expose that here.

    I will really appreciate assistance here. I have attached a screen shot of the problem, if that might help. I do not know what more information I could give to make the problem clearer.

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    #26713

    Hi,

    Could you please have a look in the JavaScript console in the front-end and let me know if any errors are shown, or send me a screenshot if possible.

    I’d like to get this sorted for you as soon as possible.

    Dylan

    #34957
    Paulbeaumont
    Member

    I have this same problem
    ” The map could not load.
    This is normally caused by a conflict with another plugin or a JavaScript error that is preventing our plugin’s Javascript from executing. Please try disable all plugins one by one and see if this problem persists.”

    I deactivated the other plugins, yet the problem persists. Can someone help me out please.

    #34962

    Hi there,

    Thanks for getting in touch with us.

    Could I kindly ask for a link to your website where you are experiencing this issue so that I can take a closer look and provide you with a solution?

    Looking forward to hearing back from you so that I can assist you further.

    Kind regards,
    Dylan

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