- This topic has 4 replies, 3 voices, and was last updated 1 month, 2 weeks ago by Steven.
October 15, 2020 at 5:52 pm #61139positivParticipant
Is there anything I can do myself to fix this?
After migrating the site from dev. to live Url – console error attached.
Site is in maintenance mode so no point in just sending a Url. right now.
Dylan was in my dev. site before so I can send a login if that’s what you need.
Thanks & regards,
Attachments:You must be logged in to view attached files.October 16, 2020 at 7:48 am #61150StevenModerator
Thank you so much for getting back in touch.
If it would be possible to perhaps gain temporary login details, I would better be able to take a closer look at why this error might be displayed?
This should allow me to gather a bit more information in order to further debug this issue.
I look forward to hearing back from you.
Steven De BeerNovember 6, 2020 at 1:28 pm #61332positivParticipant
Where do I send the login details?
Thanks.November 6, 2020 at 1:54 pm #61334StevenModeratorThis reply has been marked as private.December 10, 2020 at 12:23 am #61821[email protected]Participant
We just updated our Pro version and experienced the same issue.
Luckily it was just on our Dev server and I haven’t updated on our Production server yet, but I would love to hear if there is an update/fix for this.
Upgraded WP Google Maps from 8.0.26 to 8.0.28
Upgraded WP Google Maps Pro Add-on from 7.11.69 to 8.0.34
December 10, 2020 at 7:10 am #61824StevenModerator
- This reply was modified 1 month, 2 weeks ago by [email protected]. Reason: added more detail of versions
Thank you so much for getting in touch.
We will need to take a closer look as the previous issue seems to have been due to a plugin blocking the Rest API from loading which WP Google Maps requires in order to load the marker data.
Could I kindly ask if you would be open to providing us with a temporary admin account as a private response so that we might take a closer look as to what the culprit is?
We look forward to hearing back from you.
Steven De BeerDecember 10, 2020 at 3:59 pm #61836[email protected]Participant
I could do that, but the issue is currently only on our development server which is in-house only and doesn’t have a public interface. I haven’t upgraded our production server yet.
I would be happy to do a remote session with you whenever you’d like to take a look.
You can send me a direct email for correspondence.December 10, 2020 at 4:08 pm #61837StevenModerator
Thank you so much for getting back to us.
Unfortuantely, you will need to then book a time and date with one of our developers directly so if I might suggest opening a support ticket using the below link:
We will first need to asses what errors you might be seeing as when doing this remotely can take a incredibly long time to debug.
We look forward to hearing back from and getting any issues resolved.
Steven De Beer
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