Standard markers instead of customer markers

New home Forums Pro Add-on Standard markers instead of customer markers

Viewing 15 posts - 1 through 15 (of 34 total)
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  • #38660
    hgg
    Member

    Hi,
    We tested yesterday’s update (7.10.01) here in our developer environment:
    1.) After updating to WP google maps 7.10.01 everything is ok.
    2.) After updating to WP google maps Pro 7.10.01 the customer markers are not displayed in the way they were before. In addition, clicking on a marker does not display an info window.
    3.) When switching to Open Maps, no customer markers are displayed on the map anywhere.

    Same issue if switching to twentyseventeen.
    I don’t want to publish a link here, but I can send the links via a private contact.

    Best regards,
    Hans-Gerd

    #38672
    Perry
    Moderator

    Hi Hans

    Thank you for getting in touch, and thank you for reporting this.

    Can you please e-mail a link to [email protected] so I can look further into this?

    Can you please also let me know how the markers looked before and what has changed?

    Kind regards
    – Perry

    #38795
    hgg
    Member

    Hi Perry,
    thanks a lot for solving the issues – (almost) anything seem to work fine.

    We do not currently use Open layers.
    However, we noticed the following issues during testing:
    1. the markers are not displayed as customer markers
    2. if a category is activated, clicking on a marker does not open the info window.

    Kind regards
    Hans-Gerd

    #38821
    Perry
    Moderator

    Hi Hans

    Please update to the latest version of Basic and Pro, both these issues have been patched today.

    If you have any further problems with these two issues, please let me know.

    Again, thank you for reporting, we really appreciate it!

    Kind regards
    – Perry

    #38827
    hgg
    Member

    Hi Perry,
    I guess you misunderstood me (I just checked it again with the latest versions):
    If I choose Open Layers instead of google maps, then
    1. the markers are not displayed as customer markers
    2. if a category is activated, clicking on a marker does not open the info window.

    Choosing google maps everything is ok (we are using google maps)

    Best regards
    Hans-Gerd

    • This reply was modified 1 year, 7 months ago by hgg.
    • This reply was modified 1 year, 7 months ago by hgg.
    #38859
    Perry
    Moderator

    Hi Hans

    I selected OpenLayers as my map engine and added a couple of test categories, populated the map with some data, and gave one marker a custom icon to override the category icon.

    As you can see in my attachment, the markers are displayed correctly and the infowindow opens when you click on a marker with a category assigned.

    Can you please confirm you have the latest versions (7.10.5 and Pro 7.10.3 at the time of writing)?

    Kind regards
    – Perry

    #38867
    hgg
    Member
    This reply has been marked as private.
    #38903
    Perry
    Moderator

    Hi Hans

    Please update (yet again, sorry), and can you please either switch to OpenLayers or can you please give me access to the site so I can switch temporarily to OpenLayers?

    Kind regards
    – Perry

    #38922
    hgg
    Member
    This reply has been marked as private.
    #38990
    Perry
    Moderator

    Hi Hans

    Thanks for this, this is due to our plugin blocking the other API from loading.

    I’ll be releasing a patch for this issue later in the day rather than issuing a quick fix if that’s acceptable to you – there are conflicts with other plugins due to the same thing which I’ll be resolving today.

    I’ll message you again once this is available, please bear with us.

    Kind regards
    – Perry

    #38991
    hgg
    Member

    Hi Perry,
    thanks for Info.
    That sounds very good, no problem, take your time, I can wait.
    No stress 🙂

    Kind regards,
    Hans-Gerd

    #39006
    Perry
    Moderator

    Hi Hans

    7.10.10 is now out and addresses this issue, please apply the patch and let me know if that solves the problem?

    Kind regards
    – Perry

    #39023
    hgg
    Member

    Hi Perry,
    thanks for info and solving the issue.
    The google maps are shown again.

    However, I have seen that the issue with the open layers still exists. Should I leave the settings on the development environment as they are?

    Kind regards,
    Hans-Gerd

    #39024
    Perry
    Moderator

    Hi Hans

    Can you please send login details to the site?

    I couldn’t find them in either this ticket or our e-mails.

    Kind regards
    – Perry

    #39026
    hgg
    Member
    This reply has been marked as private.
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