Show Users Location – not displaying

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  • August 11, 2017 at 4:54 pm #29410
    david.armstrong
    Member

    Hi,

    I would like to users to be able to see their location on a map. This is possible using this plugin right? On all devices?

    I’ve switched on “Show Users Location” under Advanced Settings, as well as “Allow users to use their location as the starting point” under Store Locator with no luck.

    I’ve read in other forum posts that the site must be secure. I’ve checked my sites SSL and it all appears in order except for a final note saying “A valid Root CA Certificate could not be located…” Is that final issue preventing this from happening? Or could it be something else?

    I can provide a link to the site as required.

    Thanks

    August 11, 2017 at 5:13 pm #29411
    SupportTeam
    Moderator

    Hi David

    Thank you for getting in touch with us.

    Please send me a link to your map so that I can look further into this for you?

    August 11, 2017 at 5:23 pm #29414
    david.armstrong
    Member
    This reply has been marked as private.
    August 29, 2017 at 9:03 am #29915
    SupportTeam
    Moderator
    This reply has been marked as private.
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