New home › Forums › Pro Add-on › Shapes don’t open InfoWindow when clicked
Tagged: infoWindow, polygon, polyline, Shapes
- This topic has 4 replies, 3 voices, and was last updated 6 months, 3 weeks ago by Steven.
August 13, 2022 at 9:47 am #74368youladdaoudParticipant
I have a map with Polygons and Polylines but when I click on them nothing happens. I checked to make sure the “Disable Shape InfoWindows” setting is off in Maps>>[Map name]>>Settings>>Behavior>>Shapes. The Shapes are supposed to be able to show their description in an InfoWindow, right?
HomeAugust 15, 2022 at 11:13 am #74388StevenModerator
Thank you so much for getting in touch, we really appreciate your time.
Could I kindly ask you to confirm what versions of WP Go Maps you presently have installed?
I look forward to hearing back from you and getting this issue resolved.
Steven De BeerAugust 19, 2022 at 11:55 pm #74448youladdaoudParticipant
Thanks for getting back to me, and sorry for the late reply. I have version 9.0.9 installed.
The map link again is: https://mappingchinatown.com/
YassinSeptember 5, 2022 at 6:48 pm #74578maria s.Participant
Hello, I have exactly the same problem. Polyline and polygon information windows do not open. I have installed WP Go Maps (formerly WP Google Maps) version 9.0.10 and WP Go Maps – Pro Add-on version 9.0.10. Running on Divi Theme.September 9, 2022 at 4:09 pm #74644StevenModerator
Hi @maria s.,
Thank you so much for getting in touch.
This does seem to be a bug within the plugin that might be related to a retina scaling issue.
With that said, our lead developer is presently looking into and debugging this issue.
If you could also kindly provide us with a map link, this will be much appreciated.
Steven De Beer
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