- This topic has 2 replies, 2 voices, and was last updated 2 weeks, 3 days ago by Matthew.
March 22, 2021 at 11:06 am #68225gregy1403Participant
I read documentation, but I didn’t find any answer related to my problem. I would like to offer our visitors a search. Search on markers.
I.e. i have a marker with Title and Description. I went and enabled Store locator and hide some fields, so only search box left .. but this seearch box is not searching titles and descriptions but rather places on google maps.
Can you please help me please? Thank youMarch 22, 2021 at 11:31 am #68226MatthewModerator
Thank you for getting in touch with us, we do appreciate your time.
To search markers by their titles, please may you ensure the “Enable title search” setting is enabled in the “Store Locator” tab of your Map Editor (Maps -> Maps -> Edit -> Store Locator tab)? Note that you will also require a location to be entered when searching for markers by their title, as the location is used as a base location to search on your map.
With regards to searching for markers by their descriptions, unfortunately this is currently not supported, however this will be looked into for the future.
I hope this answers your questions?
Should you have further questions, please do not hesitate to ask.
MatthewMarch 24, 2021 at 9:19 pm #68272gregy1403Participant
thank you .. will try
P.s. follows-up by email are not working .. not receivingMarch 25, 2021 at 7:51 am #68276MatthewModerator
That is not a problem at all, and we do hope it helps.
My apologies for that, the follow-up emails do appear to be working on our end, however, we will look into this.
MatthewMay 25, 2021 at 4:29 pm #69094trezub.wParticipant
Hello! I’m having the same issue. When I do a research on my map, nothing happens at all. The option locator by title is activated but didn’t do absolutely nothing.
I didn’t understand when you say
[quote quote=68226]Note that you will also require a location to be entered when searching for markers by their title, as the location is used as a base location to search on your map.
[/quote] – Do I need the store address to research for a store name? The user will not do that…
This is my map:
MapMay 26, 2021 at 10:37 am #69104MatthewModerator
Thank you for getting in touch, and my apologies for the inconvenience experienced.
I have taken a look at your site and it appears that the Title Search setting is not enabled for your map. Please could I kindly ask if you may enable the “Enable title search” setting (Maps -> Maps -> Edit -> Store Locator) so that I may take a closer look at how the title search feature is behaving on your map?
With regards to my previous response that you have quoted, it means that both the location and title fields for the Store Locator need to have values in order for the search to take place. As you mentioned that the user will not enter a location when searching for a marker name in the store locator search box, you may enter a default location if possible in the “Default address” setting (Maps -> Maps -> Edit -> Store Locator).
Alternatively, users can search for a marker title using the search field on your advanced marker listing table.
I hope this answers your question?
I look forward to hearing back from you.
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