Search filter problem

New home Forums Pro Add-on General queries Search filter problem

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #72393
    marcelo
    Participant

    Hi

    Search filters for markers and polygons does not work, does not filter.

    Kindest Regards,
    Marcelo

    Attachments:
    You must be logged in to view attached files.
    #72403
    Matthew
    Moderator

    Hi Marcelo,

    Thank you for getting in touch with us, we do appreciate your time.

    Please could I start by asking if you may confirm which WP Google Maps plugins you currently have installed as well as their respective version numbers?

    May I also ask if you may provide me with the link to your map page so that I may take a closer look?

    I look forward to hearing back from you.

    Kindest Regards,
    Matthew

    #72412
    marcelo
    Participant

    Hi Matthew

    Yes of course,

    WP Google Maps – Versión 8.1.21
    WP Google Maps – Pro Add-on – Versión 8.1.19

    Link map website : https://vicenzainversiones.com.py/loteamientos

    Kindest Regards,
    Marcelo

    • This reply was modified 6 months, 3 weeks ago by marcelo.
    #72422
    Matthew
    Moderator

    Hi Marcelo,

    Thank you for getting back to me and for your time on this, I really appreciate it!

    Thank you for the confirmation and link, I have thus run a few tests by searching for “Lote 12 – Mananza C-6” as per your original screenshot, and it appears that you do not have any marker with that name as it appears there are only “B-1, B-2, B-3, B-4, B-5” that contain the word “Lote 12”.

    With that said, please may you confirm if you indeed do have a marker called “Lote 12 – Mananza C-6” created on your map?

    I look forward to hearing back from you.

    Kindest Regards,
    Matthew

    #72436
    marcelo
    Participant

    Hi Matthew

    Oh I think I expressed myself wrong or we didn’t understand each other. I apologize for that.
    There is no problem with the filtering on the site, it is filtering very well. “https://vicenzainversiones.com.py/loteamientos/”

    The filtering problem would be in the plugin in the “polygons” tab is not filtering.
    the “bookmarks” filter is working fine. Only the filter of the “polygons” tab is not working.

    I attach screenshots for better understanding

    Kindest Regards,
    Marcelo

    • This reply was modified 6 months, 2 weeks ago by marcelo.
    Attachments:
    You must be logged in to view attached files.
    #72463
    Matthew
    Moderator

    Hi Marcelo,

    Thank you for your patience and time on this, I really appreciate it!

    Thank you for the elaboration, it appears that this is a bug thus I have logged this as an issue whereby we will look into the issue and resolve it as soon as possible in a future update.

    We do apologize for any inconvenience this may have caused, however, we really do appreciate that you have reported this so that we may resolve it.

    I hope this sheds some light on this issue?

    Kindest Regards,
    Matthew

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.