Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience and delayed response over the weekend.
Could I kindly ask if you could please submit a support ticket here -> https://www.wpgmaps.com/support/ -> And please provide us with your purchased email address or transaction ID? We will then get back to you ASAP.
If you have submitted a support ticket and you have not yet received a response, could I kindly ask if you could please provide me with your ticket ID so that we can take a closer look as to why you have not yet received a response?
Again, we do apologize for the inconvenience.
Please do let me know, and we look forward to hearing back from you.