New home › Forums › Pro Add-on › Pro Version – Duplicate Map button does nothing
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August 26, 2020 at 2:37 pm #60620positivParticipant
Latest versions of WP, Maps & Maps pro.
Any ideas?
Debian 10
NGINX
PHP7.3-FPM
MriaDBAttachments:
You must be logged in to view attached files.August 26, 2020 at 4:20 pm #60626[email protected]MemberHi there,
Thanks so much for getting in touch and sorry for the inconvenience.
To determine if this is being caused by a JavaScript error and to find the cause of the error, could I kindly ask if you could send me a screenshot of the JavaScript console on the map list page after attempting to click on the duplicate button to my email address [email protected]? The console can be opened by right clicking on the page, clicking ‘Inspect Element’ and then clicking on ‘Console’.
This will be a huge help in finding the cause of the issue and finding a solution.
Thanks for your time. I look forward to hearing back from you.
Best regards,
DylanSeptember 6, 2020 at 7:18 pm #60749ollieParticipantI am experiencing the same problem i.e. the duplicate map button does not work since updating the Pro version. Screenshot of console attached.
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You must be logged in to view attached files.September 7, 2020 at 8:33 am #60753[email protected]MemberHi Ollie,
Thanks for getting in touch and apologies for the inconvenience.
We have found the cause of the issue and this has been mentioned to the development team to fix as soon as possible for the next release.
If you would like a solution in the meantime, could I kindly ask if you could send me an email to [email protected] so that I can provide you with the updated version ahead of the next release?
Thanks for your time and I look forward to hearing back from you.
Kindest regards,
DylanSeptember 23, 2020 at 6:08 pm #60896MarkusBParticipantHi,
Can we expect the next release with a duplicate-fix anytime soon?
Best regards, MarkusSeptember 25, 2020 at 9:29 am #60910[email protected]MemberHi Markus,
Thanks for getting in touch.
We do not currently have an exact ETA due to the other changes currently being worked on, but we will release it as soon as possible, hopefully within the next week.
Thank you for your time.
Best regards,
DylanOctober 22, 2020 at 4:09 pm #61213dbuckParticipantHi,
I am also having the same problem.
Thanks,
DanielOctober 25, 2020 at 8:10 pm #61225GaviidaeMemberI am having the same issue.
October 26, 2020 at 8:41 am #61232DylanModeratorHi there,
Thank you all for your continued time on this issue. Our apologies for the inconvenience this has caused.
We have located the cause of the duplicate issue. We have patched this in an upcoming release of the Pro add-on which we expect will be released within the next week or so. It appears this was due to a bug within the JavaScript files responsible for handling duplication.
If you do require a solution sooner, please share your email address with me in a ‘Private Reply’ and I will send you a pre-release patch to be installed on your site.
Thank you for your continued time and patience, it is greatly appreciated.
November 14, 2020 at 11:09 pm #61414Mr.MoosemanParticipantThis reply has been marked as private.November 16, 2020 at 7:29 am #61425DylanModeratorThis reply has been marked as private.November 18, 2020 at 11:23 am #61490MonkeysParticipantThis reply has been marked as private.November 18, 2020 at 3:40 pm #61495DylanModeratorThis reply has been marked as private.November 19, 2020 at 3:28 pm #61516corrineParticipantThis reply has been marked as private.November 19, 2020 at 3:58 pm #61518DylanModeratorThis reply has been marked as private. -
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