Pro Add-On update not received

New home Forums Pro Add-on Installing and Updating Pro Add-On update not received

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  • #66621
    Bam_Bam
    Member

    Hi,

    I have the WP Google Maps Pro and Gold Add-Ons, I got an update notification for the Gold Add-on, but not the Pro Add-on.

    Currently I have WP Google Mpas V8.1.2 and the Gold V5.1.0, but I’m still running the Pro V6.41

    I’m also showing this warning message.

    WP Google Maps – Gold add-on: This plugin requires WP Google Maps – Pro add-on. We did not detect the Pro add-on running on this installation. Please ensure you have installed and activated the Pro add-on in order to use the Gold add-on.

    Kindest Regards
    Bam Bam

    #66698
    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Could I kindly ask if you could please submit a support ticket here -> https://www.wpgmaps.com/support/ -> and please confirm your purchased email address in the ticket as this will allow us to provide you with the latest Pro version (8.1.1).

    Alternatively, could you please send an email to [email protected]

    I will then be able to generate a new download link and get back to you ASAP.

    I hope this helps clarify, and I look forward to hearing back from you.

    Kind Regards,
    Abel

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