Tagged: fatal error
- This topic has 2 replies, 2 voices, and was last updated 8 months, 1 week ago by Perry.
April 21, 2020 at 4:22 am #58854samieisMember
I was updating my plugins and I got a fatal error on my WordPress site. After some troubleshooting and deactivating all the plugins, my WP Google Maps – Pro Add-on is giving me “Plugin could not be activated because it triggered a fatal error.”
Please help me.
Thanks!April 21, 2020 at 9:39 am #58865PerryModerator
Thank you for getting in touch, sorry to hear you are experiencing issues.
Is there any technical information attached to the error message you are seeing?
If not, please could we ask you to enable WP_DEBUG and WP_DEBUG_LOG, try to activate the plugin, and send us the result error log.
You can use a 3rd party plugin to enable and disable debug mode.
Does that help?
– PerryApril 21, 2020 at 4:27 pm #58886samieisMember
Attached is the error code
Attachments:You must be logged in to view attached files.April 22, 2020 at 9:02 am #58905PerryModerator
Thank you for that,
This is a known issue with Pro 8.0.27 on some installations, please could we ask you to update to 8.0.28, and confirm that solves the issue?
– PerryMay 15, 2020 at 6:00 pm #59248marni.schribmanParticipant
I just purchased the Pro Add-on and received the fatal error message:
Warning: require_once(/home/foundati/public_html/wp-content/plugins/wp-google-maps-pro-php/constants.php): failed to open stream: No such file or directory in /home/foundati/public_html/wp-content/plugins/wp-google-maps-pro-php/wp-google-maps-pro.php on line 1902
I have PHP version 7.3.6, so I don’t know what the problem is.May 17, 2020 at 11:20 am #59257PerryModerator
Thank you for getting in touch.
The file contants.php is missing from your Pro installation.
Please can you re-install the Pro add-on to solve this issue?
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