Oops! Something went wrong. JavaScript????

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  • #22227
    lynnnelson704
    Member

    Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
    ______________________________
    How do you fix this please????

    #22237
    PatD
    Moderator

    Good Afternoon,

    I’m sorry to hear you are having problems with WP Google Maps.

    Could you please inspect the code in the Developer Console (press [F12] while viewing the problematic page in your browser) and copy/paste any errors displayed in a reply to this topic?

    If you would prefer we take a look at the problem directly, please provide a link to the page in your reply.

    Thanks in advance.

    #22267
    mcornelis
    Member

    yes i have a problem with javascript. i do not know what to do. could you please help me how to solve
    thank you
    marleen cornelis

    #22286
    PatD
    Moderator

    Marleen,

    Could you please provide a link to the page with the JavaScript problems? If it is your admin page, would you mind allowing me temporary admin access to your website so that I can troubleshoot? Please do so in a private reply in this thread so that only our support staff can see the information. (Check the box next to “Set as private reply” below the reply editor box.

    Please provide:
    – URL to wp-admin
    – Temporary Admin Username (please do not send any existing admin information)
    – Temporary Admin Password

    Thanks in advance.

    #22362
    vuthyz
    Member
    This reply has been marked as private.
    #22668
    PatD
    Moderator

    vuthyz,

    First let me apologize for the completely unacceptable delay in my response. I somehow missed that this thread had been updated.

    The error I am seeing on your page is that there is no API key being sent with the Google API requests. Have you set up a Google API Project for WP Google Maps and enabled all the required libraries? Once you’ve done that you need to add the API key to WP Google Map’s settings here: WordPress Dashboard → Maps → Settings → Advanced.

    See this documentation article for details.

    Please let me know if you need assistance with this or if it does not solve your issue. Again, I’m sorry for the delayed response.

    #22722
    vuthyz
    Member
    This reply has been marked as private.
    #22766
    PatD
    Moderator

    Vuthys,

    I’d like to take a look at your site’s back-end, if you wouldn’t mind. Could you please create a temporary admin account for your WordPress site and send me the following information as a Private Reply to this topic:

    – WP-Admin URL
    – Temporary Admin Username
    – Temporary Admin Password

    To send the info as a Private Reply, simply check the box next to Set as private reply under the topic editor.

    Thanks in advance for your patience.

    #22803
    vuthyz
    Member
    This reply has been marked as private.
    #22818
    PatD
    Moderator

    Vuthys,

    I need you to go back in to your WP Google Maps project in the Google API Manager.

    1. Click on Credentials in the right sidebar.
    2. Click the little pencil icon to the right of the API Key for your website to edit your API Credentials.
    3. Scroll down until you see the section titled Key restriction.
    4. Click in the HTTP referrers (web sites) radio button to select it.
    5. Scroll down to Accept requests from these HTTP referrers (web sites) and type the following into separate text boxes there: *.example.com and *example.com.
    6. Click the Save button to save your changes.

    Please let me know if this does not solve your problem or if you have any further questions or concerns. Again, thank you for your patience.

    #22822
    vuthyz
    Member
    This reply has been marked as private.
    #22885
    PatD
    Moderator
    This reply has been marked as private.
    #22920
    thewaywardroad
    Member

    Hi support team,

    First of all thanks in advance for helping me out with this. I am trying to fix this on my own but some of the answers in this topic are marked as private.

    I am having the same trouble. Please, let me know how to proceed.

    Many thanks again,

    #22925
    Dylan
    Moderator

    Hi there,

    Thank you so much for getting in touch with us, and our apologies for the issues you are having.

    Could I ask you to send me a link to your map page so that I can look into this further?

    🙂

    #22927
    thewaywardroad
    Member

    Hi Dylan,

    Here’s the link to the page: http://thewaywardroad.com/

    Thanks again!

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