Oops! Something went wrong. JavaScript????

[lynnnelson704]

Oops! Something went wrong.
This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
______________________________
How do you fix this please????

[PatD]

Good Afternoon,

I’m sorry to hear you are having problems with WP Google Maps.

Could you please inspect the code in the Developer Console (press [F12] while viewing the problematic page in your browser) and copy/paste any errors displayed in a reply to this topic?

If you would prefer we take a look at the problem directly, please provide a link to the page in your reply.

Thanks in advance.

[mcornelis]

yes i have a problem with javascript. i do not know what to do. could you please help me how to solve
thank you
marleen cornelis

[PatD]

Marleen,

Could you please provide a link to the page with the JavaScript problems? If it is your admin page, would you mind allowing me temporary admin access to your website so that I can troubleshoot? Please do so in a private reply in this thread so that only our support staff can see the information. (Check the box next to “Set as private reply” below the reply editor box.

Please provide:
– URL to wp-admin
– Temporary Admin Username (please do not send any existing admin information)
– Temporary Admin Password

Thanks in advance.

[vuthyz]

This reply has been marked as private.

[PatD]

vuthyz,

First let me apologize for the completely unacceptable delay in my response. I somehow missed that this thread had been updated.

The error I am seeing on your page is that there is no API key being sent with the Google API requests. Have you set up a Google API Project for WP Google Maps and enabled all the required libraries? Once you’ve done that you need to add the API key to WP Google Map’s settings here: WordPress Dashboard → Maps → Settings → Advanced.

See this documentation article for details.

Please let me know if you need assistance with this or if it does not solve your issue. Again, I’m sorry for the delayed response.

[vuthyz]

This reply has been marked as private.

[PatD]

Vuthys,

I’d like to take a look at your site’s back-end, if you wouldn’t mind. Could you please create a temporary admin account for your WordPress site and send me the following information as a Private Reply to this topic:

– WP-Admin URL
– Temporary Admin Username
– Temporary Admin Password

To send the info as a Private Reply, simply check the box next to Set as private reply under the topic editor.

Thanks in advance for your patience.

[vuthyz]

This reply has been marked as private.

[PatD]

Vuthys,

I need you to go back in to your WP Google Maps project in the Google API Manager.

1. Click on Credentials in the right sidebar.
2. Click the little pencil icon to the right of the API Key for your website to edit your API Credentials.
3. Scroll down until you see the section titled Key restriction.
4. Click in the HTTP referrers (web sites) radio button to select it.
5. Scroll down to Accept requests from these HTTP referrers (web sites) and type the following into separate text boxes there: *.example.com and *example.com.
6. Click the Save button to save your changes.

Please let me know if this does not solve your problem or if you have any further questions or concerns. Again, thank you for your patience.

[vuthyz]

This reply has been marked as private.

[PatD]

This reply has been marked as private.

[thewaywardroad]

Hi support team,

First of all thanks in advance for helping me out with this. I am trying to fix this on my own but some of the answers in this topic are marked as private.

I am having the same trouble. Please, let me know how to proceed.

Many thanks again,

[Dylan]

Hi there,

Thank you so much for getting in touch with us, and our apologies for the issues you are having.

Could I ask you to send me a link to your map page so that I can look into this further?

🙂

[thewaywardroad]

Hi Dylan,

Here’s the link to the page: http://thewaywardroad.com/

Thanks again!

[Author]

Posts