- This topic has 43 replies, 8 voices, and was last updated 6 years, 1 month ago by Dylan.
November 17, 2016 at 8:10 pm #22227lynnnelson704Member
Oops! Something went wrong.
How do you fix this please????November 18, 2016 at 8:22 pm #22237PatDModerator
I’m sorry to hear you are having problems with WP Google Maps.
Could you please inspect the code in the Developer Console (press
[F12]while viewing the problematic page in your browser) and copy/paste any errors displayed in a reply to this topic?
If you would prefer we take a look at the problem directly, please provide a link to the page in your reply.
Thanks in advance.November 21, 2016 at 2:01 pm #22267mcornelisMember
marleen cornelisNovember 21, 2016 at 8:28 pm #22286PatDModerator
– URL to wp-admin
– Temporary Admin Username (please do not send any existing admin information)
– Temporary Admin Password
Thanks in advance.November 24, 2016 at 5:03 am #22362vuthyzMemberThis reply has been marked as private.December 8, 2016 at 8:10 pm #22668PatDModerator
First let me apologize for the completely unacceptable delay in my response. I somehow missed that this thread had been updated.
The error I am seeing on your page is that there is no API key being sent with the Google API requests. Have you set up a Google API Project for WP Google Maps and enabled all the required libraries? Once you’ve done that you need to add the API key to WP Google Map’s settings here: WordPress Dashboard → Maps → Settings → Advanced.
See this documentation article for details.
Please let me know if you need assistance with this or if it does not solve your issue. Again, I’m sorry for the delayed response.December 10, 2016 at 11:17 am #22722vuthyzMemberThis reply has been marked as private.December 12, 2016 at 8:33 pm #22766PatDModerator
I’d like to take a look at your site’s back-end, if you wouldn’t mind. Could you please create a temporary admin account for your WordPress site and send me the following information as a Private Reply to this topic:
– WP-Admin URL
– Temporary Admin Username
– Temporary Admin Password
To send the info as a Private Reply, simply check the box next to Set as private reply under the topic editor.
Thanks in advance for your patience.December 14, 2016 at 6:49 am #22803vuthyzMemberThis reply has been marked as private.December 14, 2016 at 8:49 pm #22818PatDModerator
I need you to go back in to your WP Google Maps project in the Google API Manager.
- Click on Credentials in the right sidebar.
- Click the little pencil icon to the right of the API Key for your website to edit your API Credentials.
- Scroll down until you see the section titled Key restriction.
- Click in the HTTP referrers (web sites) radio button to select it.
- Scroll down to Accept requests from these HTTP referrers (web sites) and type the following into separate text boxes there:
- Click the Save button to save your changes.
Please let me know if this does not solve your problem or if you have any further questions or concerns. Again, thank you for your patience.December 15, 2016 at 8:58 am #22822vuthyzMemberThis reply has been marked as private.December 19, 2016 at 8:24 pm #22885PatDModeratorThis reply has been marked as private.December 21, 2016 at 5:16 am #22920thewaywardroadMember
Hi support team,
First of all thanks in advance for helping me out with this. I am trying to fix this on my own but some of the answers in this topic are marked as private.
I am having the same trouble. Please, let me know how to proceed.
Many thanks again,December 21, 2016 at 12:35 pm #22925DylanModerator
Thank you so much for getting in touch with us, and our apologies for the issues you are having.
Could I ask you to send me a link to your map page so that I can look into this further?
🙂December 21, 2016 at 6:00 pm #22927thewaywardroadMember
Here’s the link to the page: http://thewaywardroad.com/
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