September 25, 2016 at 5:54 pm #21128
I have created my API key but having gone through all documentation I see there is no field in which to paste it on the Settings>Advanced tab in the Plugin screens.
When trying to add a map I get the Oops image. Oops! Something went wrong.
Where can I save my API key?
On the mydomain/wp/admin.php?page=wp-google-maps-menu or Maps>Maps screen I get an important notification asking for my API key which I paste in and save but it is never acknowledged; I see exactly the same prompt next time…
Look forward to some help and really hope I’m not missing the obvious.
September 25, 2016 at 6:06 pm #21129September 26, 2016 at 1:07 pm #21136
- This topic was modified 2 years, 7 months ago by SupportTeam.
Please send me a link to your map so that I can look further into this for you?September 27, 2016 at 7:14 pm #21176
HERE there should be a map showing on my home page in progress.
This is a recently bought wordpress theme from Johnthemes via envato – the theme files included various plugins.
‘WP Google maps’ and ‘Pro Add on’ were included. I have versions v 6.3.19 and v 5.49 respectively.
I cannot see where to add my Google API key – the field for it on the settings>advanced tab, as shown in your documentation is not there.
When I go to the Maps>maps page in my admin area I see the important notification
I paste my API key into the field and save it but there is no sign of it actually being saved because each time i go back to this page i see the same message, as if my API key was not saved previously.
The maps throughout the admin area and front end do the same: the world map is visible brieflyfor a second and then the Ooops msg everytime.
Look forward to hearing…September 28, 2016 at 1:08 pm #21200
Unfortunately you’re using outdated versions of our plugin.
Please update your basic version to 6.3.20 and Pro version to 5.73.
Should you need a new download link for the Pro version, please go to http://www.wpgmaps.com/get-updated-versionSeptember 28, 2016 at 9:38 pm #21220
No maps are showing in the admin area either – if that helps…
?September 29, 2016 at 12:13 pm #21229
Please send me a link to your map so that I can look into this for you?September 29, 2016 at 9:16 pm #21240September 30, 2016 at 2:37 pm #21253
Does this help?September 30, 2016 at 3:19 pm #21257
Sorry for missing something so elementary. Thanks for your time !October 5, 2016 at 2:39 pm #21342
Not a problem at all. Happy to have been of assistance 🙂
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