Nothing after purchase

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  • #57604
    Cara
    Member

    Hi,
    I order the pro version of the plugin and I didn’t receive any download link or bill.
    My paypal purchase number is 9SC216395A5282227
    Can you please send me a download link and an invoice?
    Thanks for your support
    Fran├žois

    #57624
    AbelC
    Moderator

    Hi Fran├žois,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Could I kindly ask if you could please submit a support ticket here -> https://www.wpgmaps.com/support/ -> and please confirm your purchased email address.

    Could you also please confirm in the ticket if you have any company details you require to be present on the invoice for accounting purposes?

    Once confirmed, we will then be able to provide you with your download link and invoice ASAP.

    Again, we do apologize for the inconvenience.

    We look forward to hearing back from you and assisting you further.

    Kind Regards,
    Abel

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