Not able to create customization request

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  • #70557
    Lenndon
    Participant

    Hello,
    I was trying to create a customization request a couple of times now and it never seems to work. It just shows “processing” and nothing happends. If I finally reload the page after several minutes, my request is gone.
    Can you please help me to submit my customization request.

    best regards
    lenndon

    #70560
    Matthew
    Moderator

    Hi Lenndon,

    Thank you for getting in touch with us, we do appreciate your time.

    Unfortunately, our team does not have the capacity to take on any additional customization requests at this stage. We do apologize for any inconvenience this has caused.

    However, please could I kindly ask if you may briefly describe what customization you would like done for your maps so that I may determine if we would be able to assist you in our current capacity?

    I look forward to hearing back from you.

    Kindest Regards,
    Matthew

    #70561
    Lenndon
    Participant

    Hello Metthew,
    Thank you for getting back to me so fast.

    I own all the addons for WPgmaps.

    My website has a UGM window (ugm form), which I moved into the map and is sitting in the bottom left corner. Especially for mobile usage, this is not really convenient since its taking up a lot of space.

    What I want to achieve:
    – The UGM form that allows visitors to create their own markers should be a pop up window that can be closed and opened via an icon in the bottom corner of the map (just like the marker info box pop up that is already part of your plugin). Style effects (sliding..) would not be so important for the beginning. Just the basic functionality would be fine
    – Visitors should be able to click on an existing marker and if this marker does not contain a picture yet, instead of the picture, there should be an “Add Photo” button, which allows the visitor to add a picture to an existing marker. This would then basically overwrite the marker in the database and ask me (the admin) again for acceptance of this “new” marker. (as a security, so that so “bad content” can be uploaded without consent)

    Both features should ultimately be part of the site. If its only possible to achieve one of them at the moment, that would be better than nothing for sure. Of course I can elaborate further and get more into detail, if the customization is somehow possible.

    Kindest regards
    Lenndon

    #70562
    Matthew
    Moderator

    Hi Lenndon,

    Thank you for getting back to me and for your time on this, I really appreciate it!

    Thank you for the elaboration, unfortunately the points that you have mentioned would fall under a medium – large customization request due to the structural additions and changes, and the identifying and new POSTING process for the “Add Photo” functionality.

    With that said, this is unfortunately not a customization request that we can take on at this stage due to the above mentioned.

    However with regards to your VGM form that is in a popup, you could try to find a plugin that allows you to implement modals/popups within your site. This could then allow you to make use of the separated VGM form shortcode by implementing the shortcode into the modal/popup.

    More information on the separated VGM form can be found in our documenation here: https://www.wpgmaps.com/documentation/advanced-map-options/map-shortcode-parameters/#VGM_form

    I hope this may help?

    Kindest Regards,
    Matthew

    • This reply was modified 2 days, 16 hours ago by Matthew.
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