no match result in the list when search on map

New home Forums Pro Add-on no match result in the list when search on map

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  • #58951
    mredodos
    Member

    no match result in the list when search on map but point appear on the map.
    Pro 7 last version

    https://ibb.co/PM8ZDnB

    • This topic was modified 6 months, 1 week ago by mredodos.
    #58971
    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience and delayed response over the weekend.

    Could I kindly ask if you could please provide us with a link to your map page so that we can take a closer look at what is causing this issue?

    Could you also please confirm the WP Google Maps versions installed on your site?

    We will then be able to debug this issue further and get back to you ASAP.

    Again, we do apologize for the inconvenience.

    We look forward to hearing back from you and assisting you further.

    Kind Regards,
    Abel

    #58974
    mredodos
    Member

    https://ilsaporedellapizza.it/ is on home page

    WP Google Maps – Pro Add-on 7.11.65

    #58986
    Perry
    Moderator

    Hi there

    Please could we firstly ask you to update to Pro 7.11.68 which is the latest version, as this may solve the issue at hand.

    If you need, you can force a check for updates by going to Dashboard -> Updates and clicking “Check again”.

    Does that help?

    Kind regards
    – Perry

    #59065
    mredodos
    Member

    my plugin is from start not make autoupdate all time i need to go on your page and download manually, and a few days ago is Pro Add-on 7.11.65 the last version…

    #59066
    mredodos
    Member

    i have try to download new version but the file is old version! update pls

    #59074
    AbelC
    Moderator

    Hi There,

    Thank you so much for letting me know.

    I will inform our lead developer and we will look into this issue. We do apologize for the inconvenience.

    Could I kindly ask if you could please send your purchased email address to [email protected]

    I will then be able to provide you with a new download link ASAP.

    I look forward to hearing back from you.

    Kind Regards,
    Abel

    #59082
    mredodos
    Member

    i have send the email

    #59087
    AbelC
    Moderator

    Hi There,

    Thank you so much for your time on this one.

    We have now responded to your email.

    Please do let me know if you have received my response and if this resolves the issue you are currently experiencing?

    I look forward to hearing back from you.

    Kind Regards,
    Abel

    #59676
    mredodos
    Member

    now everything seems to be working

    #59685
    AbelC
    Moderator

    Hi There,

    Thank you so much for letting us know, and that is great to hear.

    Please do let me know if there is ever anything else that we can assist you with.

    Have a great day further!

    Kind Regards,
    Abel

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