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  • #36735
    krassavchik
    Member

    Hello.
    The markers on the site ceased to appear. I’m tormented all day, I can not understand what’s the matter. Help me please…

    site: https://www.ulovanet.ru/karta-rybolovnyx-mest-respubliki-tatarstan/

    #36759
    Perry
    Moderator

    Hi Konstantin

    Thank you for getting in touch and sorry to hear you’re experiencing this issue.

    WP Google Maps 7 uses MySQLs spatial types for performance reasons, it appears that your latitude and longitude data wasn’t migrated properly.

    Would it be permissible for us to have FTP access to this site so see what went wrong and offer a fix?

    Kind regards
    – Perry

    #36763
    krassavchik
    Member

    I’m currently trying to help your colleague Dylan K…
    I gave him access to the admin panel of the site. Now I wait, that will tell or say ((

    #36775
    Perry
    Moderator

    Hi Konstantin

    Thanks for letting me know, I’ll close this ticket if that’s OK?

    Kind regards
    – Perry

    #36777
    krassavchik
    Member

    Unfortunately, not everything is in order …
    In the morning, no one can solve the problem. Already began to write to the hoster, maybe they will help than they can …

    #36823
    Perry
    Moderator

    Hi there

    I’m working with Dylan to get this solved, I’ve found invalid coordinate data in your marker table which I’m working to find now,

    Please bear with us.

    Kind regards
    – Perry

Viewing 6 posts - 1 through 6 (of 6 total)
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