No download link

New home Forums Pro Add-on Installing and Updating No download link

Tagged: , ,

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #35180
    AppelenEelman
    Member

    Hi, we just ordered your plugin.
    No link to be found, to get our download or license.

    Been looking everywhere, we have spamfilters so yeah.. it took a while.
    But it’s not recieved, and now I can see in this forum I’m not the only one.

    Can you please get me a download or license, I want to start using the pro functions.

    And I would also advise fixing this, it’s clearly not working properly or not always working properly.
    Not really optimal for new pro users, not being able to start right away after buying your plugin.

    Thanks in advance.

    EDIT: The order was made with email adress ******

    • This topic was modified 2 years, 10 months ago by AppelenEelman.
    • This topic was modified 2 years, 10 months ago by SupportTeam.
    #35184
    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch.

    So sorry about this!

    Kindly send me your purchase email address, so that I can look into this for you?

    #35185
    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch.

    So sorry about this!

    Kindly send me your purchase email address, so that I can look into this for you?

    #35187
    AppelenEelman
    Member

    Just had lunch, and the email has been delivered.
    Don’t know if it was manually by you or another, or that it was delayed.

    Anyway, problem solved.
    Thanks (in case it was you :p)

    #35193
    SupportTeam
    Moderator

    Only a pleasure!

    Please let me know if there is anything else I can do for you. 🙂

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.