My map wont show on the front-end

New home Forums Pro Add-on Troubleshooting My map wont show on the front-end

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  • #69827
    ros1166
    Participant

    Hello,

    My map wont show on the front-end (non-logged in users).

    MAP LINK: https://jul5clonemapvinjeff.kinsta.cloud/maps/

    I already followed the docs here:https://www.wpgmaps.com/documentation/troubleshooting/my-map-is-not-showing-on-my-website/ . I added the MAPS API KEY and still nothing happened. I also got this error on the Dev Console:

    wp-google-maps-pro.min.js?ver=8.1.13+pro-8.1.12:1 Uncaught ReferenceError: jQuery is not defined

    at wp-google-maps-pro.min.js?ver=8.1.13+pro-8.1.12:1

    #69834
    Matthew
    Moderator

    Hi there,

    Thank you for getting in touch with us, we do appreciate your time.

    Thank you for the details and JS errors that you have provided as it is of much help. As suggested by the JS error, jQuery is not defined which is most likely a result of the correct jQuery libraries not being loaded.

    With that said, please could I kindly ask if you may follow the steps shown in our documentation here: https://www.wpgmaps.com/documentation/troubleshooting/jquery-troubleshooting/

    Should the above process not appear to resolve the issue, please could I kindly ask if you may provide me with your email address so that I may reach out to you and discuss how to proceed with this further (please mark your reply as private should you provide your email address)?

    I hope this helps?

    I look forward to hearing back from you.

    Kindest Regards,
    Matthew

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