Missing e-mail to download plugin

New home Forums Billing Missing e-mail to download plugin

  • This topic has 3 replies, 3 voices, and was last updated 1 month ago by Steven.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #72495
    Kjetil
    Participant

    Hi
    After purchasing the pro version of your plugin earlier today (6-7 hours ago) I have still not received any e-mail to download it.
    You should find our payment done through PayPal – registered on the same e-mail that I used to register here.
    By the way: Your system to give out a download link – at https://www.wpgmaps.com/get-updated-version/ – fails to recognize it.
    Hope you can fix this quickly som we can get going with our maps
    Thanks,
    Kjetil

    #72499
    Steven
    Moderator

    Hi Kjetil,

    Thank you so much for getting in touch, we really appreciate your time.

    Could I kindly ask you to confirm your purchase(PayPal) email address via a private response so that I may look at generating a new download link for you manually?

    These emails are sent to the purchasing email address, in most cases the PayPal email, and can also sometimes end up in junk or spam.

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

    #72887
    MartinSchl.
    Participant
    This reply has been marked as private.
    #72923
    Steven
    Moderator
    This reply has been marked as private.
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