Master Slider and Map, map appears for a second then goes black and vanishes

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This topic contains 5 replies, has 2 voices, and was last updated by  SupportTeam 2 years, 8 months ago.

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  • #25526

    siddallj
    Member

    http://storm-developmentdemo.co.uk/tc/location/

    Master Slider and Map, map appears for a second then goes black and vanishes when used with Masterslider on a page

    Map works fine here
    http://storm-developmentdemo.co.uk/tc/contact/

    #25536

    SupportTeam
    Moderator

    Hi Siddallj,

    Thank you for getting in touch with us –

    I went to your site and it appears that there is the following error on your page – $ is not a function

    This is likely contributing to the map not showing on your site for more than a second. Can you please go to Maps->Settings->Troubleshooting Section on the first page that opens and then select the option to Override jQuery on your site. This may help the issue on your site.

    If not, please can you tell me what versions of the plugin you are using on your site at the moment and if you have any caching plugins with JS Minification enabled?

    Can you also please confirm that you have created a Google Maps JavaScript API key for your site and enabled all the require APIs with it?

    Thank you for your time in this.

    #25565

    siddallj
    Member

    No Cache running
    WP Google Maps 6.4.03
    WP Google Maps – Pro Add-on 5.73

    Api Key = *Taken API Key out for Privacy
    Tried advanced settings Over-ride current jQuery with version 1.11.3 Yes
    Still no change

    • This reply was modified 2 years, 8 months ago by  SupportTeam. Reason: Needed to remove Client API key from public forum
    #25588

    SupportTeam
    Moderator

    Hi Siddallj,

    Can you please try to change the map height from % to px as I think this may be affecting our plugin from displaying. To do this, please go to Maps->Select Map and then you will see the option to change the height. Please change this to px and see if this helps the issue on your site?

    Thank you for your time in this.

    #25670

    siddallj
    Member
    This reply has been marked as private.
    #25684

    SupportTeam
    Moderator
    This reply has been marked as private.
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