New home › Forums › Pro Add-on › Troubleshooting › Markers show fine on desktop but not on mobile (responsive view)
Tagged: desktop, marker, mobile, responsive
- This topic has 5 replies, 2 voices, and was last updated 1 year, 6 months ago by Matthew.
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March 7, 2022 at 5:40 pm #72395kabezaParticipant
Hi
My client noticed some markers are not showing on mobile view while desktop shows all fineI’ve tried with
desktop mobile view on chrome/firefox/opera
anonymous windows on the same browsersthere’s no cache plugin (or related) installed on the site
DONDE ESTAMOS
Notice there’s a marker under “Puerto Montt” (Chile) which shows on desktop but not mobile. The same happens with others
I’ll post temporary login details so you can check
March 7, 2022 at 5:44 pm #72396kabezaParticipantThis reply has been marked as private.March 7, 2022 at 5:49 pm #72397kabezaParticipantshowing a screenshot which could not upload in original post
left (desktop) right (mobile)
View post on imgur.com
- This reply was modified 1 year, 6 months ago by kabeza.
- This reply was modified 1 year, 6 months ago by kabeza.
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You must be logged in to view attached files.March 8, 2022 at 8:42 am #72404MatthewModeratorHi there,
Thank you for getting in touch with us, we do appreciate your time.
At first glance, I notice that your desktop and mobile version maps appear different which is strange as we do not change the appearance of the maps for different screen sizes. I have thus run a few tests and it appears that the Desktop version is using our “WP Google Maps” plugins, however, your Mobile version appears to display a map from Leaflet.
Please may you confirm if this was intended whereby 2 different maps are used for different screen sizes?
I look forward to hearing back from you.
Kindest Regards,
MatthewMarch 14, 2022 at 5:31 pm #72474kabezaParticipantHi Matthew
Sorry for late response (I’ve never got a reply notification in inbox)[quote quote=72404]I have thus run a few tests and it appears that the Desktop version is using our “WP Google Maps” plugins, however, your Mobile version appears to display a map from Leaflet.
Please may you confirm if this was intended whereby 2 different maps are used for different screen sizes?[/quote]You’re right. I’ve reviewed the code source for the page, and the wpbakery column was set to hide for md/sm devices, and then showed some specials leaflet shortcodes that loaded the leaflet map and old markers.
Created a new blank page, replacing old and all solved. Thanks
March 15, 2022 at 7:40 am #72477MatthewModeratorHi Kabeza,
Thank you for getting back to me and most valued time, I tremendously appreciate it!
That is great and I am most happy to hear that all is solved, it was my great pleasure assisting you with this.
Please may you kindly consider reviewing our plugin at https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post?
It would really mean the world to me! And if possible, please could I kindly ask you to mention both your name and mine in the review for administrative purposes as this would be a tremendous help?
Should you ever require any further assistance, I am more than happy to help.
Have a fantastic day further!
Kindest Regards,
Matthew -
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