- This topic has 3 replies, 2 voices, and was last updated 3 years, 6 months ago by Dylan.
January 7, 2017 at 3:10 pm #23141Ulrich AnderhubMember
After I have bought and installed the “Pro Add-on”, Markers can’t be added or edited anymore. I have tried all your troubleshooting tipps – unfortunatelly without success. I am using WP 4.7… any other things I can check?
UlrichJanuary 9, 2017 at 7:52 am #23162DylanModerator
Thank you so much for taking a moment to get in touch, and my apologies for the issues you are having.
I would really like to get to the bottom of this ASAP for you. 🙂January 9, 2017 at 7:24 pm #23180Ulrich AnderhubMember
Here you go => http://pasteboard.co/k4damWKu6.pngJanuary 10, 2017 at 7:45 am #23192DylanModerator
Thank you so much for getting back to me on this one. The screenshot was a great help.
It appears the tinyMCE errors showing up are the cause of the issue with the map editor.
I don’t recall this being an issue in any of our released, which leads me to believe that this may be another plugin affecting all area’s of the admin area.
However, before I can say for certain that our plugin is not responsible for this, could I ask that you confirm your Basic and Pro version numbers for me? This will allow me to run a few tests on my side to ensure it is not a conflict on our side.
Additionally, could I ask if you have any plugins which add advanced ‘tinyMCE’ functionality to your admin area?
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