Markers not propagating in live map

New home Forums Pro Add-on Markers not propagating in live map

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  • #68318
    jake435
    Participant

    I am unable to figure out why my markers are not longer propagating in the live map. Everything on the backend looks fine. I tired updating the pro version manually to the latest version, which didn’t help. Currently I am running with the following versions:

    WP Google Maps = 8.1.11
    WP Goggle Maps – Pro Add-on = 8.1.10

    Here’s an example of map that should be displaying markers: https://azjunkremoval.com/service-areas/

    #68324
    Dylan
    Moderator

    Hi there,

    Thank you for getting in touch, we do appreciate your time. My apologies for the trouble experienced thus far, I am eager to assist wherever possible.

    Could I ask you to confirm if you have recently experienced any downtime with your hosting service provider, or if any large changes have occurred on a hosting level that you are aware of?

    I ran some tests using the WordPress REST API, and I was unable to access the data, which may indicate that the data has been permanently removed, or alternatively that an error is occurring on a server level preventing the Rest API from outputting the data.

    Would it be possible for you to confirm if any errors are present within your PHP Error Logs, which can be obtained from your host? Additionally, could I ask you to navigate to Maps -> Advanced -> Export -> And perform an export of all your data.

    Please share the export file with me in a private reply to this thread, by uploading the file to a service like Google Drive.

    I look forward to hearing back from you.

    #68370
    jake435
    Participant
    This reply has been marked as private.
    #68374
    Dylan
    Moderator
    This reply has been marked as private.
    #68548
    jake435
    Participant
    This reply has been marked as private.
    #68574
    Dylan
    Moderator
    This reply has been marked as private.
    #68640
    jake435
    Participant
    This reply has been marked as private.
    #68648
    Dylan
    Moderator
    This reply has been marked as private.
    #68665
    jake435
    Participant
    This reply has been marked as private.
    #68687
    Dylan
    Moderator
    This reply has been marked as private.
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