Markers not displaying in the map

New home Forums Pro Add-on Troubleshooting Markers not displaying in the map

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #57433
    sgowtham
    Participant

    Good morning.

    The map is here: https://sgowtham.com/research/

    When I disable the Pro add-on, the markers show up (all of them in one color and of one type).

    When I enable the Pro add-on, the markers don’t show up at all. While reviewing the console in Safari for that page, it points to

    Error: SyntaxError: JSON Parse error: Unrecognized token ‘<‘

    Please provide a solution to this problem.

    Thank you for your time.
    Gowtham

    #57463
    Dylan
    Moderator

    Hi Gowtham,

    Thank you for getting in touch, we do appreciate your time.

    Our apologies for the trouble experienced.

    I ran a few tests on your website and it appears you are using an outdated version of the Pro add-on. The issue you are experiencing was a known issue in earlier versions of the Pro add-on.

    Could I ask you to confirm your purchase email address for me in a ‘Private Reply’ so that I may email you a new download link along with upgrade instructions?

    I look forward to hearing back from you.

    #57475
    sgowtham
    Participant
    This reply has been marked as private.
    #57506
    Dylan
    Moderator
    This reply has been marked as private.
    #57525
    sgowtham
    Participant

    Thank you!

    #57550
    Dylan
    Moderator

    Only a pleasure! Have a great week further!

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.