Marker not showing

New home Forums Basic Version General queries Marker not showing

Tagged: 

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #24631
    mbajadek
    Member

    Just downloaded the Basic Version of WP Google Maps .. and went through the steps. Problem I am having is the marker location settings are correct and preview of map showing marker is fine (in WordPress Plugin Dashboard settings). But when I preview the actual webpage .. map location display is correct but the marker is not displaying.

    #24649
    Dylan
    Moderator

    Hi there,

    My apologies for the issues you are having.

    Could I ask you to send me a link to the front-end of your site so that I can debug this for you?

    🙂

    #24665
    mbajadek
    Member
    This reply has been marked as private.
    #24681
    Dylan
    Moderator

    Hi Mike,

    Thank you so much for getting back to me on this one.

    I had a look at your site and it appears your theme (or perhaps another plugin) is loading the Google Maps API on the site. This causes a conflict as we also load the Google Maps API by default.

    Please have a look at the following documentation for a guide on resolving these conflicts: http://www.wpgmaps.com/documentation/troubleshooting/how-to-solve-the-maps-api-loading-more-than-once-on-a-site/

    Alternatively, I could assist you with these changes as well?

    #67862
    rsdbsa
    Participant

    Hi, please help. I have the same problem. The marks display correctly in the preview, but some of them don’t diplay on the webpage. When I create a new map and re-upload all the marks, that’s fine. After a while, this problem occurs again and I have to create a new map and upload all the marks again. https://dargov.eu/mapa-dargovskeho-bojiska/ There are other new markers on the map that are not displayed.
    Thx… Martin

    #67878
    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch, we really appreciate your time.

    Could I kindly ask you to ensure the markers that are displaying correctly on the backend but not on the frontend have themselves set to show on frontend?

    This can be set via Maps -> Map Editor -> Edit a marker -> Set “”Show on frontend” to Yes.

    Please let me know if this helps?

    Kindest Regards,
    Steven De Beer

    #74847
    Horizont089
    Participant
    This reply has been marked as private.
    #74889
    Matthew
    Moderator

    Hi Julia,

    Thank you for getting in touch with us, we do appreciate your time.

    Please may you provide me with the link to your map so that I may take a closer look?

    Please may you also confirm if your markers “Display on frontend” option is set to “Yes” when creating/editing a marker?

    I look forward to hearing back from you.

    Kindest Regards,
    Matthew

    #74895
    Horizont089
    Participant
    This reply has been marked as private.
    #74897
    Matthew
    Moderator

    Hi Julia,

    Thank you for getting back to me and most valued time, I tremendously appreciate it!

    I am most happy to hear that, and it was my great pleasure assisting you with this.

    Please may you kindly consider reviewing our plugin at https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post?

    It would really mean the world to me! And if possible, please could I kindly ask you to mention both your name and mine in the review for administrative purposes as this would be a tremendous help?

    Should you ever require any further assistance, I am more than happy to help.

    Have a fantastic day further!

    Kindest Regards,
    Matthew

    #78181
    koken
    Participant

    いつもお世話になっております。

    地図上にマーカーが表示されず困っております

    wp
    6.0.3

    WP Go Maps – Pro Add-on
    8.1.21

    PHP Version: 7.4.15
    PHP OS Family: Linux
    MySQL Version: 5.6.33-log
    Memory Limit: 256M
    Post Max Size: 16M
    Upload Max Filesize: 16M
    Max Execution Time: 30
    Max Input Time: -1
    Max Input Variables: 1000
    Build Code: B.9.0.23::P.8.1.21::L.G
    Internal Engine: Legacy
    Map Engine: Google Maps

    該当ページurl
    https://www.n-kohken.co.jp/scene1/

    よろしくお願いいたします。

    #78186
    glen
    Moderator

    Hi @koken

    Thank you for getting in touch, we do appreciate your time. I am sorry for the trouble you are having with the plugin.

    We’ve recently received a few reports of this issue and after looking into this in more depth it appears Google Maps has changed the way they handle/load map themes. As a result, some users are experiencing issues with the default map theme, which prevents the markers from loading fully.

    We’ve released an update which fixes the issues with the default theme (which you have already installed), however, it will need to be resaved in order for your map to be restored. Please navigate to Maps > Edit (your map) > Themes > Select the first theme from the Theme Presets panel > And Save your map. Once complete, your map should become fully functional once again.

    I hope this helps? Once again, I do apologize for the inconvenience caused.

    Kindest Regards,
    Glen

    --------
    WP Go Maps Support Staff

    #78195
    koken
    Participant

    グレン
    モデレータさま
    いつもお世話になっております。
    上記の記述を実行しましたら修正ができました

    ありがとうございました。

    #78207
    glen
    Moderator

    Its an absolute pleasure.

    I’m so glad that’s helped.

    Thanks for letting me know

    Kindest Regards,
    Glen

    --------
    WP Go Maps Support Staff

    #79789
    nickradcliffe
    Member

    Hi
    I’m also having a problem of a marker not showing.
    I already have a functioning map, but when I added a new marker today, it is not showing on the front end.
    I have updated my Divi theme and all the plugins.
    I have also followed the advice above and gone to edit map> themes> selected first theme> save
    however it is still not showing.

    Here is the link to my site:

    Home page

    There should be an additional yellow marker above the main cluster of markers (the new marker should be above ‘high town’

    Nick

Viewing 15 posts - 1 through 15 (of 16 total)
  • You must be logged in to reply to this topic.